Artech Information System LLC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
POSITION: Service Coordinator OR Problem Manager LOCATION: BOULDER, CO DURATION: 1 YEAR Responsibilities: Manage and drive Root Cause Analyses (RCAs) for both shared model with dedicated focus to key account(s). Own and direct all RCA coordination across different technical teams within CMS. Ensure required quality checks and approvals are delivered to the DPE community as customer deliverables. Track and provide status on action items from the RCAs.
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POSITION: Service Coordinator OR Problem Manager LOCATION: BOULDER, CO DURATION: 1 YEAR Responsibilities: Manage and drive Root Cause Analyses (RCAs) for both shared model with dedicated focus to key account(s). Own and direct all RCA coordination across different technical teams within CMS. Ensure required quality checks and approvals are delivered to the DPE community as customer deliverables. Track and provide status on action items from the RCAs.
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