Tishman Speyer
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Client Services Coordinator
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Tishman Speyer
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market‑rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed‑use campuses. We create state‑of‑the‑art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach, we anticipate our customers’ evolving needs. We were the first real‑estate company to introduce asset‑wide amenity services through our ZO platform, and the first traditional real‑estate company to create its own flexible‑space and coworking brand, Studio.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 576 properties, totaling 233 million square feet, with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management, including iconic properties such as New York City’s Rockefeller Center, São Paulo’s Torre Norte, The Springs in Shanghai, Paris Bourse in Paris, and Frankfurt’s OpernTurm and TaunusTurm.
Summary of Position The Client Services Coordinator provides support to the Property Management Team and Clients by managing the office efficiently through organization, clear communication, and attention to detail. The position is located at 595 Market, supporting a Class A commercial office building in San Francisco, and also assists with administrative duties at One Bush Street. The role serves as the first point of contact for the Property Management Office and works collaboratively with the Property Management team and the ZO Programming team.
Responsibilities:
Assist property staff in maintaining effective client relations, focusing on client satisfaction and hospitality with the PMO team, including performing lobby observations and Angus inspections once a week.
Maintain inventory and order supplies for ZO spaces and the property management office.
Assist with the setup and cleanup of events and trainings, including ordering refreshments, arranging tables and chairs, and preparing tablecloths.
Answer and dispatch incoming calls and emails to the appropriate party in a timely fashion, following up as necessary on client work order requests, emails, and building staff requests.
Assist with daily client and vendor inquiries, concerns, and questions.
Provide support to ensure smooth operations of the property office and assist building staff members on projects as needed.
Oversee the building office files (both hard copy and digital), organizing, labeling, and filing as needed.
Process invoices and purchase orders.
Email appropriate support documentation for monthly rent statements.
Manage the daily Angus Work Order system by inputting, monitoring, closing, and billing work orders through the system.
Assist with move‑in and move‑out processes, set up and train new clients on client forms and systems (e.g., ZO, Angus Work Order System, LiveSafe, Access Requests, COI, and Building Rules and Regulations).
Prepare building memos for construction, engineering, security, ZO events, and additional tenant notices as needed.
Oversee certificates of insurance for contractors and tenants, following up with appropriate parties as needed.
Assist clients with ZO access requests, access card requests, client guest registration system, and maintain building security systems.
Oversee vendor access requests and access calendar.
Maintain and update all client handbooks and contacts as necessary.
Update staff and emergency phone/email lists as needed, distributing to necessary staff and being prepared to send messages at any time via the Live Safe System.
Assist with overseeing the ZO application and the amenities and events offered through the application.
Qualifications:
At least one year of experience in an administrative role; a commercial real‑estate background is preferred.
Must be able to work well in a fast‑paced environment.
Comfortable representing Tishman Speyer’s hospitality initiative.
Strong customer service skills – must have a superior customer service approach to problem resolution.
Sufficient knowledge and ability to utilize Microsoft Office (Word, Excel, Outlook, PowerPoint).
Ability to effectively listen and respond to internal and external customers.
Ability to understand and communicate in English, both verbally and in writing.
*Onsite presence is required for this position.
Base compensation for this role ranges from $55,000 to $60,000. The role is also eligible for a discretionary annual bonus and access to a comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with matching contributions, wellness benefits, and all other benefits afforded to full‑time Tishman Speyer employees. This base range reflects relevant experience, skill sets, and/or licensure required for this role and is specific to the Tishman Speyer New York team.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce that promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.
We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job‑related qualifications and without regard to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
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Client Services Coordinator
role at
Tishman Speyer
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market‑rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed‑use campuses. We create state‑of‑the‑art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach, we anticipate our customers’ evolving needs. We were the first real‑estate company to introduce asset‑wide amenity services through our ZO platform, and the first traditional real‑estate company to create its own flexible‑space and coworking brand, Studio.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 576 properties, totaling 233 million square feet, with a combined value of over $131 billion (U.S.). Tishman Speyer currently has approximately $65 billion in assets under management, including iconic properties such as New York City’s Rockefeller Center, São Paulo’s Torre Norte, The Springs in Shanghai, Paris Bourse in Paris, and Frankfurt’s OpernTurm and TaunusTurm.
Summary of Position The Client Services Coordinator provides support to the Property Management Team and Clients by managing the office efficiently through organization, clear communication, and attention to detail. The position is located at 595 Market, supporting a Class A commercial office building in San Francisco, and also assists with administrative duties at One Bush Street. The role serves as the first point of contact for the Property Management Office and works collaboratively with the Property Management team and the ZO Programming team.
Responsibilities:
Assist property staff in maintaining effective client relations, focusing on client satisfaction and hospitality with the PMO team, including performing lobby observations and Angus inspections once a week.
Maintain inventory and order supplies for ZO spaces and the property management office.
Assist with the setup and cleanup of events and trainings, including ordering refreshments, arranging tables and chairs, and preparing tablecloths.
Answer and dispatch incoming calls and emails to the appropriate party in a timely fashion, following up as necessary on client work order requests, emails, and building staff requests.
Assist with daily client and vendor inquiries, concerns, and questions.
Provide support to ensure smooth operations of the property office and assist building staff members on projects as needed.
Oversee the building office files (both hard copy and digital), organizing, labeling, and filing as needed.
Process invoices and purchase orders.
Email appropriate support documentation for monthly rent statements.
Manage the daily Angus Work Order system by inputting, monitoring, closing, and billing work orders through the system.
Assist with move‑in and move‑out processes, set up and train new clients on client forms and systems (e.g., ZO, Angus Work Order System, LiveSafe, Access Requests, COI, and Building Rules and Regulations).
Prepare building memos for construction, engineering, security, ZO events, and additional tenant notices as needed.
Oversee certificates of insurance for contractors and tenants, following up with appropriate parties as needed.
Assist clients with ZO access requests, access card requests, client guest registration system, and maintain building security systems.
Oversee vendor access requests and access calendar.
Maintain and update all client handbooks and contacts as necessary.
Update staff and emergency phone/email lists as needed, distributing to necessary staff and being prepared to send messages at any time via the Live Safe System.
Assist with overseeing the ZO application and the amenities and events offered through the application.
Qualifications:
At least one year of experience in an administrative role; a commercial real‑estate background is preferred.
Must be able to work well in a fast‑paced environment.
Comfortable representing Tishman Speyer’s hospitality initiative.
Strong customer service skills – must have a superior customer service approach to problem resolution.
Sufficient knowledge and ability to utilize Microsoft Office (Word, Excel, Outlook, PowerPoint).
Ability to effectively listen and respond to internal and external customers.
Ability to understand and communicate in English, both verbally and in writing.
*Onsite presence is required for this position.
Base compensation for this role ranges from $55,000 to $60,000. The role is also eligible for a discretionary annual bonus and access to a comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, a 401(k) plan with matching contributions, wellness benefits, and all other benefits afforded to full‑time Tishman Speyer employees. This base range reflects relevant experience, skill sets, and/or licensure required for this role and is specific to the Tishman Speyer New York team.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce that promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.
We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job‑related qualifications and without regard to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Administrative
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