Driven Brands Inc.
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Company: Driven Brands
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We’re a launchpad for careers, dreams, and people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we’re not just fixing cars. We’re building futures, unlocking potential, and fueling what's possible — together.
Product Support Specialist – Job Description 1-800 Radiator & A/C, a Driven Brands company, is seeking a
Product Support Specialist
in the automotive aftermarket industry. The role focuses on automotive parts content creation, cataloging, and support. Successful candidates will develop their knowledge of our business model, specialized auto parts cataloging skills, and have access to promotional opportunities.
How You Will Own It
Demonstrate familiarity with the automotive industry focusing on vehicle make, model, systems and parts, and their functional relationships.
Act as an effective communicator with strong written and verbal skills.
Possess knowledge and experience in automotive repair and replacement parts industry.
Show analytical and mechanical aptitude.
Provide customer‑service orientation.
Act as a self‑starter, independently improving working methods and practices.
Ability to multitask and adapt to shifting priorities.
Maintain Service Level Agreement for inbound support requests.
Conduct regular catalog quality‑assurance reviews and corrections.
Submit catalog updates while adhering to best practices and standards.
Tier 1 vehicle system diagnosis.
Communicate with external trading partners to resolve product concerns.
Manage digital assets.
Publish external catalogs in the Autocare.org standard.
What You’ll Bring
2+ years of experience within the automotive parts or repair sector.
Practical computer literacy.
Experience with MS Office Suite.
Added Fuel If You Have
Familiarity with Autocare.org standardized data.
Experience in MS SQL, MS ACCESS, or similar database mining language.
Experience with an Automotive PIM system.
Location: California
Compensation Range: $79,200.00 – $141,500.00 per year.
Compensation Frequency: Annual.
Base pay offered may vary depending on actual location, job‑related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role.
Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found at
https://www.drivenbrandsbenefits.com .
Get early access to 50% of your earned wages at any time through our myFlexPay program.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Company: Driven Brands
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.
Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We’re a launchpad for careers, dreams, and people driven to do great things.
Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.
Performance matters. We take pride in it. We own it. We show up for one another and for our communities.
Because at Driven Brands, we’re not just fixing cars. We’re building futures, unlocking potential, and fueling what's possible — together.
Product Support Specialist – Job Description 1-800 Radiator & A/C, a Driven Brands company, is seeking a
Product Support Specialist
in the automotive aftermarket industry. The role focuses on automotive parts content creation, cataloging, and support. Successful candidates will develop their knowledge of our business model, specialized auto parts cataloging skills, and have access to promotional opportunities.
How You Will Own It
Demonstrate familiarity with the automotive industry focusing on vehicle make, model, systems and parts, and their functional relationships.
Act as an effective communicator with strong written and verbal skills.
Possess knowledge and experience in automotive repair and replacement parts industry.
Show analytical and mechanical aptitude.
Provide customer‑service orientation.
Act as a self‑starter, independently improving working methods and practices.
Ability to multitask and adapt to shifting priorities.
Maintain Service Level Agreement for inbound support requests.
Conduct regular catalog quality‑assurance reviews and corrections.
Submit catalog updates while adhering to best practices and standards.
Tier 1 vehicle system diagnosis.
Communicate with external trading partners to resolve product concerns.
Manage digital assets.
Publish external catalogs in the Autocare.org standard.
What You’ll Bring
2+ years of experience within the automotive parts or repair sector.
Practical computer literacy.
Experience with MS Office Suite.
Added Fuel If You Have
Familiarity with Autocare.org standardized data.
Experience in MS SQL, MS ACCESS, or similar database mining language.
Experience with an Automotive PIM system.
Location: California
Compensation Range: $79,200.00 – $141,500.00 per year.
Compensation Frequency: Annual.
Base pay offered may vary depending on actual location, job‑related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role.
Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found at
https://www.drivenbrandsbenefits.com .
Get early access to 50% of your earned wages at any time through our myFlexPay program.
#J-18808-Ljbffr