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Talentsentiment

Business Analyst - Enterprise Risk Management (ServiceNow IRM/GRC)

Talentsentiment, Albany, New York, United States

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Business Analyst - Enterprise Risk Management (ServiceNow IRM/GRC) Why Consider This Job Opportunity

Opportunity for career advancement and growth within the organization

Work remotely anywhere within the continental United States with occasional travel to Albany, NY

Engage in a significant project that impacts state governance and risk management

Collaborate with various stakeholders, enhancing your professional network

Competitive project-based employment with a potential long-term extension

What To Expect (Job Responsibilities)

Lead requirements elicitation through interviews, workshops, and document analysis

Translate business objectives into detailed functional and technical requirements for ServiceNow IRM/GRC modules

Map current‑state processes to ServiceNow capabilities, identifying gaps and opportunities for improvement

Collaborate with the Project Manager, Solution Architect, and Developer to ensure accurate configuration and workflow design

Support end‑user testing, validation, and post‑deployment enhancement requests

What Is Required (Qualifications)

Minimum of 3 years of experience as a Business Analyst on IT or SaaS implementation projects

Demonstrated experience with ServiceNow IRM, GRC, or workflow automation platforms

Strong analytical and documentation skills, including process modeling and requirements traceability

Excellent communication, facilitation, and stakeholder management skills

Understanding of risk management, internal controls, or COSO‑based frameworks

How To Stand Out (Preferred Qualifications)

Experience with public‑sector or state government IT modernization projects

Familiarity with FedRAMP, SOC 2, or ISO 27001 security frameworks

ServiceNow certifications (e.g., CIS‑Risk and Compliance, CSA, CAD) desirable

Bachelor's degree in Business, Information Systems, or a related field

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.

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