Sam's Club
(USA) Tire and Battery Service Advisor
Sam's Club, Colorado Springs, Colorado, United States, 80509
Be among the first 25 applicants. This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $19.00/hr - $26.00/hr
Position summary What you'll do: Be a Team Member. Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert. Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie. Leverages digital tools to plan for and drive sales, improve the service experience, elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, training, adapting to new tools and encouraging others.
Be an Owner. Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork, logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions, resolves issues and concerns.
Be a Talent Ambassador. Acting as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, influencing and inspiring others to work in a respectful, supportive and team‑oriented style, understanding the roadblocks and assisting in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps attract the best talent.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Serve our Customers and Members: Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits: medical, vision and dental coverage
Financial benefits: 401(k), stock purchase and company‑paid life insurance
Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty and voting; PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes
Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Live Better U: company‑paid education benefit program for full‑time and part‑time associates, ranging from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Primary Location: 4385 Venetucci Boulevard, Colorado Springs, CO 80906‑4049, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other (Retail)
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Base pay range $19.00/hr - $26.00/hr
Position summary What you'll do: Be a Team Member. Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert. Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie. Leverages digital tools to plan for and drive sales, improve the service experience, elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, training, adapting to new tools and encouraging others.
Be an Owner. Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork, logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions, resolves issues and concerns.
Be a Talent Ambassador. Acting as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, influencing and inspiring others to work in a respectful, supportive and team‑oriented style, understanding the roadblocks and assisting in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps attract the best talent.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Serve our Customers and Members: Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Benefits
Health benefits: medical, vision and dental coverage
Financial benefits: 401(k), stock purchase and company‑paid life insurance
Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty and voting; PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes
Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Live Better U: company‑paid education benefit program for full‑time and part‑time associates, ranging from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Primary Location: 4385 Venetucci Boulevard, Colorado Springs, CO 80906‑4049, United States of America.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other (Retail)
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