Michaels Stores
Overview
Picture Framing Manager role at
Michaels Stores
in Vernon Hills, IL. Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales and assist customers in creating a memorable framing solution for their art. Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager Achieve KPI targets and manage the framing team to achieve their role KPIs Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, on-boarding, coaching, observing and training of new Team Members; support Talent Development activities; participate in Performance Management activities of the team; utilize leadership competencies for self-development Partner with MODs daily on the expectations of framing and other framers Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget Follow SOPs and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Minimum Type of Experience Required
Basic computer skills Preferred Type Of Experience
Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements
Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor to engage in the interactive process and find a reasonable accommodation Work Environment
Public retail store setting taking care of customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Note:
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for full-time and part-time Team Members. Our benefits include health insurance, paid time off, tuition assistance, employee discounts, and more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer.
We are committed to the full inclusion of all qualified individuals and will provide reasonable accommodations to applicants with disabilities. If accommodations are required to participate in the job application or interview process, to perform essential functions, or to receive benefits, please contact Customer Care at 1-800-642-4235. EEOC Know Your Rights and Poster information are available as part of the job posting. To learn more about Michaels, visit Michaels.com.
#J-18808-Ljbffr
Picture Framing Manager role at
Michaels Stores
in Vernon Hills, IL. Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales and assist customers in creating a memorable framing solution for their art. Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high-quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager Achieve KPI targets and manage the framing team to achieve their role KPIs Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, on-boarding, coaching, observing and training of new Team Members; support Talent Development activities; participate in Performance Management activities of the team; utilize leadership competencies for self-development Partner with MODs daily on the expectations of framing and other framers Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget Follow SOPs and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Minimum Type of Experience Required
Basic computer skills Preferred Type Of Experience
Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements
Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor to engage in the interactive process and find a reasonable accommodation Work Environment
Public retail store setting taking care of customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Note:
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for full-time and part-time Team Members. Our benefits include health insurance, paid time off, tuition assistance, employee discounts, and more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer.
We are committed to the full inclusion of all qualified individuals and will provide reasonable accommodations to applicants with disabilities. If accommodations are required to participate in the job application or interview process, to perform essential functions, or to receive benefits, please contact Customer Care at 1-800-642-4235. EEOC Know Your Rights and Poster information are available as part of the job posting. To learn more about Michaels, visit Michaels.com.
#J-18808-Ljbffr