Howard Hanna Real Estate Services
Overview
Under the direction of the Director of Property Management, the Property Manager uses knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Responsibilities
Management Agreements & Owners
— Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
– The instrument that governs the relationship between the Owner and Property Management firm which defines each party’s rights and responsibilities. A thorough understanding of it is imperative
Owners’ Needs
– Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be
Education
– Owners’ needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others
Marketing
– Marketing responsibilities to maximize exposure and minimize vacancy time
Marketing
— Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
– utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year)
Listing Input
– prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
– respond promptly to all phone and email inquiries on active listings
Screening
– verify applicant’s rental history, income/employment and credit history to determine whether or not they qualify
Negotiate
– present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner
Leases and Tenants
— (Part of Leases and Tenants responsibilities described separately below)
Leases and Tenants
— One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
– explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis
Tenant Relations
– swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Inspections
— Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
– Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit’s current condition, a proper inspection should be an inventory as well as a data source for the systems of the home
Routine Inspections
– Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year
Move-out Inspection
– A final inspection must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory – both for which the tenant can be charged
Maintenance and Repairs
— A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
– Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise
Repairs
– Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation
Maintenance
– Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor)
Contractors
– Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible
Knowledge of Landlord-Tenant Law
— Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License
in the state in which you manage property.
Must have valid Drivers’ License
and be in possession of a vehicle for daily use
Proficiency in Microsoft Office
is essential
Knowledge of basic accounting
Ability to manage time effectively
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner
Must be physically and mentally able to perform duties
— must be able to climb stairs, lift reasonable weights, and be physically able to access attics and crawl spaces of properties
Must possess a mechanical aptitude
— able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Seniority level Entry level
Employment type Full-time
Job function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
Responsibilities
Management Agreements & Owners
— Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
– The instrument that governs the relationship between the Owner and Property Management firm which defines each party’s rights and responsibilities. A thorough understanding of it is imperative
Owners’ Needs
– Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be
Education
– Owners’ needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others
Marketing
– Marketing responsibilities to maximize exposure and minimize vacancy time
Marketing
— Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
– utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year)
Listing Input
– prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
– respond promptly to all phone and email inquiries on active listings
Screening
– verify applicant’s rental history, income/employment and credit history to determine whether or not they qualify
Negotiate
– present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner
Leases and Tenants
— (Part of Leases and Tenants responsibilities described separately below)
Leases and Tenants
— One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
– explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis
Tenant Relations
– swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Inspections
— Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
– Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit’s current condition, a proper inspection should be an inventory as well as a data source for the systems of the home
Routine Inspections
– Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year
Move-out Inspection
– A final inspection must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory – both for which the tenant can be charged
Maintenance and Repairs
— A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
– Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise
Repairs
– Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation
Maintenance
– Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor)
Contractors
– Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible
Knowledge of Landlord-Tenant Law
— Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License
in the state in which you manage property.
Must have valid Drivers’ License
and be in possession of a vehicle for daily use
Proficiency in Microsoft Office
is essential
Knowledge of basic accounting
Ability to manage time effectively
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner
Must be physically and mentally able to perform duties
— must be able to climb stairs, lift reasonable weights, and be physically able to access attics and crawl spaces of properties
Must possess a mechanical aptitude
— able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Seniority level Entry level
Employment type Full-time
Job function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr