Guardian Dentistry Partners
Location: Deeb & Fanning DDS
We are looking for an Office Manager to oversee daily operations, manage patient flow, mentor the team, and act as a vital link between the dentist and staff.
What You’ll Be Doing
Daily Operations: Supervise all practice activities, ensure effective coverage for all positions, manage opening and closing duties including reconciling daily financials, manage supply inventory, act as the primary point of contact, oversee internal billing invoices, maintain CPR certifications, and ensure all office policies and safety compliance are followed. Utilize tools and resources such as Workday, myLearning, metric software, and P&L reports to effectively run the office.
Communication & Leadership: Plan, organize, and facilitate a daily morning huddle with all team members and additional meetings as appropriate. Develop and maintain a positive relationship with doctors and regional managers to ensure effective communication across all levels.
Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics. Ensure end‑of‑day, weekly, monthly, and quarterly tracking and reporting is accurate and readily accessible to doctors and upper management. Monitor, analyze, and report on weekly/monthly KPI’s. Ensure constant alignment with quarterly IMPACT goals. Report out on goals, KPI’s, etc. to Regional Manager and Doctors as requested.
Team Member Management & Support: Effectively supervise all practice team members, manage the team within the Human Resource Information System (HRIS), handle performance management, and resolve conflicts. Act as a trusted advisor, providing coaching and support. Cross‑train team members for professional development and office efficiency. Manage practice recruiting, hiring, onboarding, payroll, time & attendance, and keep the appointment scheduler updated with office hours and doctor availability.
Patient Support & Guidance: Consistently communicate with patients in a courteous, empathetic, and professional manner. Prioritize the patient experience by overseeing a system for answering telephones, developing and managing patient flow, stepping in to assist wherever needed. Provide support to encourage patients to accept treatment. Ensure accuracy and attention to detail to minimize patient complaints.
What You Will Bring
Skills & Passion: Natural ability to relate to others in a compassionate, empathetic way; high emotional intelligence and passion for helping others and ensuring success within the practice.
Communication: Confident communicator with excellent presentation skills, over‑communicate to eliminate doubts, seek regular feedback, routinely summarize key points, and adapt style to suit the audience.
Tech‑Savvy: Comfortable troubleshooting technical issues within the practice and communicating with IT; proficient with Microsoft programs such as Excel, PowerPoint, Word.
Problem Solver: Proactive in finding creative ways to overcome obstacles and engage team members; mediating and resolving conflicts professionally.
A Collaborative Spirit: Thrive in team environments and enjoy working with cross‑functional teams to make a real impact.
Dental Office Experience Required Dentrix and/or Denticon experience is a plus!
FLSA Status Exempt
Equal Opportunity Statement We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
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We are looking for an Office Manager to oversee daily operations, manage patient flow, mentor the team, and act as a vital link between the dentist and staff.
What You’ll Be Doing
Daily Operations: Supervise all practice activities, ensure effective coverage for all positions, manage opening and closing duties including reconciling daily financials, manage supply inventory, act as the primary point of contact, oversee internal billing invoices, maintain CPR certifications, and ensure all office policies and safety compliance are followed. Utilize tools and resources such as Workday, myLearning, metric software, and P&L reports to effectively run the office.
Communication & Leadership: Plan, organize, and facilitate a daily morning huddle with all team members and additional meetings as appropriate. Develop and maintain a positive relationship with doctors and regional managers to ensure effective communication across all levels.
Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics. Ensure end‑of‑day, weekly, monthly, and quarterly tracking and reporting is accurate and readily accessible to doctors and upper management. Monitor, analyze, and report on weekly/monthly KPI’s. Ensure constant alignment with quarterly IMPACT goals. Report out on goals, KPI’s, etc. to Regional Manager and Doctors as requested.
Team Member Management & Support: Effectively supervise all practice team members, manage the team within the Human Resource Information System (HRIS), handle performance management, and resolve conflicts. Act as a trusted advisor, providing coaching and support. Cross‑train team members for professional development and office efficiency. Manage practice recruiting, hiring, onboarding, payroll, time & attendance, and keep the appointment scheduler updated with office hours and doctor availability.
Patient Support & Guidance: Consistently communicate with patients in a courteous, empathetic, and professional manner. Prioritize the patient experience by overseeing a system for answering telephones, developing and managing patient flow, stepping in to assist wherever needed. Provide support to encourage patients to accept treatment. Ensure accuracy and attention to detail to minimize patient complaints.
What You Will Bring
Skills & Passion: Natural ability to relate to others in a compassionate, empathetic way; high emotional intelligence and passion for helping others and ensuring success within the practice.
Communication: Confident communicator with excellent presentation skills, over‑communicate to eliminate doubts, seek regular feedback, routinely summarize key points, and adapt style to suit the audience.
Tech‑Savvy: Comfortable troubleshooting technical issues within the practice and communicating with IT; proficient with Microsoft programs such as Excel, PowerPoint, Word.
Problem Solver: Proactive in finding creative ways to overcome obstacles and engage team members; mediating and resolving conflicts professionally.
A Collaborative Spirit: Thrive in team environments and enjoy working with cross‑functional teams to make a real impact.
Dental Office Experience Required Dentrix and/or Denticon experience is a plus!
FLSA Status Exempt
Equal Opportunity Statement We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
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