McDonald's
Join to apply for the
Guest Experience Lead
role at
McDonald's 2 days ago Be among the first 25 applicants Join to apply for the
Guest Experience Lead
role at
McDonald's Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Competitive pay from $16.50 per hour - 18.75 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits*
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
Perks & Benefits
Competitive pay from $16.50 per hour - 18.75 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits*
And much, much more!
Available to full time employees in select locations.
This role is
vital
to the guest experience because you'll:
Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To Be Successful In This Position, You’ll Need
A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs
So, what’s your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact
mcdonaldsandme@support.mcdonalds.com
.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Restaurants Referrals increase your chances of interviewing at McDonald's by 2x Sign in to set job alerts for “Customer Service Lead” roles.
Deerfield, IL $140,000.00-$220,000.00 2 days ago Ticket/Gate Agent (Customer Service Agent) - ORD
Des Plaines, IL $90,000.00-$95,000.00 1 week ago Customer Service Representative - State Farm Agent Team Member
Glendale Heights, IL $60,000.00-$70,000.00 6 days ago Des Plaines, IL $45,000.00-$50,000.00 1 week ago Chicago, IL $102,000.00-$154,000.00 11 hours ago Des Plaines, IL $40,000.00-$45,000.00 1 week ago Chicago, IL $80,000.00-$90,000.00 1 week ago Greater Chicago Area $20.51-$23.08 3 days ago Senior Manager, Customer Success Operations
Bensenville, IL $80,000.00-$90,000.00 1 week ago Manager, Customer Supply Chain and Service
Chicago, IL $90,000.00-$110,000.00 1 week ago Customer Care Supervisor (Monday - Friday | 9am - 6pm CST)
Oak Brook, IL $127,000.00-$216,000.00 4 weeks ago Greater Chicago Area $119,185.00-$154,941.00 3 days ago Customer Support Specialist (US - Remote)
Chicago, IL $94,000.00-$162,000.00 2 weeks ago Chicago, IL $185,500.00-$268,900.00 2 weeks ago Chicago, IL $164,813.00-$196,859.00 1 day ago Associate Customer Service Representative
Des Plaines, IL $33,000.00-$39,000.00 1 week ago Chicago, IL $106,500.00-$118,300.00 2 weeks ago Customer Service Representative - Phone and Chat - Chicago, IL
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Guest Experience Lead
role at
McDonald's 2 days ago Be among the first 25 applicants Join to apply for the
Guest Experience Lead
role at
McDonald's Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Competitive pay from $16.50 per hour - 18.75 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits*
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
Perks & Benefits
Competitive pay from $16.50 per hour - 18.75 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits*
And much, much more!
Available to full time employees in select locations.
This role is
vital
to the guest experience because you'll:
Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To Be Successful In This Position, You’ll Need
A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs
So, what’s your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald’s provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact
mcdonaldsandme@support.mcdonalds.com
.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Restaurants Referrals increase your chances of interviewing at McDonald's by 2x Sign in to set job alerts for “Customer Service Lead” roles.
Deerfield, IL $140,000.00-$220,000.00 2 days ago Ticket/Gate Agent (Customer Service Agent) - ORD
Des Plaines, IL $90,000.00-$95,000.00 1 week ago Customer Service Representative - State Farm Agent Team Member
Glendale Heights, IL $60,000.00-$70,000.00 6 days ago Des Plaines, IL $45,000.00-$50,000.00 1 week ago Chicago, IL $102,000.00-$154,000.00 11 hours ago Des Plaines, IL $40,000.00-$45,000.00 1 week ago Chicago, IL $80,000.00-$90,000.00 1 week ago Greater Chicago Area $20.51-$23.08 3 days ago Senior Manager, Customer Success Operations
Bensenville, IL $80,000.00-$90,000.00 1 week ago Manager, Customer Supply Chain and Service
Chicago, IL $90,000.00-$110,000.00 1 week ago Customer Care Supervisor (Monday - Friday | 9am - 6pm CST)
Oak Brook, IL $127,000.00-$216,000.00 4 weeks ago Greater Chicago Area $119,185.00-$154,941.00 3 days ago Customer Support Specialist (US - Remote)
Chicago, IL $94,000.00-$162,000.00 2 weeks ago Chicago, IL $185,500.00-$268,900.00 2 weeks ago Chicago, IL $164,813.00-$196,859.00 1 day ago Associate Customer Service Representative
Des Plaines, IL $33,000.00-$39,000.00 1 week ago Chicago, IL $106,500.00-$118,300.00 2 weeks ago Customer Service Representative - Phone and Chat - Chicago, IL
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr