Blue Nile
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This range is provided by Blue Nile. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $68,000.00/yr - $97,000.00/yr
At
Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
Blue Nile
is looking for a passionate and talented
Showroom Manager
who will help lead a team of Luxury Sales Consultants at our retail showroom in
Somerset Collection in Troy, MI.
The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The
Showroom Manager
supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. A
Showroom Manager
at Blue Nile is outgoing, passionate, helps others, and driven for results.
Responsibilities
Supports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environment
Demonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continue to find ways to improve team performance
Conduct one-on-one meetings with Personal Jewelers; exhibit excellent active listening skills, effectively provide both positive and constructive feedback
Create a climate of service while managing costs and meeting company goals and metrics
Act as a guest experience manager to ensure that all customer needs are met
Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
Recruit, hire, train, and schedule team of Personal Jewelers to meet business needs
Exhibit strong attention to detail and high integrity in interactions with customers and staff
Partner with regional management to report meaningful information about business trends
Ability to work flexible work hours, including weekends and holidays
Attend off-site meetings with overnight travel required
Requirements
5+ years of sales experience
3+ years of customer service supervisory/management experience in a sales environment
Ability to mentor, train and coach employees to successfully deliver the best customer services results
Excellent listening, written and verbal communication skills
High degree of professionalism, integrity, and objectivity; ability to handle confidential matters with discretion
Passionate customer service focus
Strong computer, typing/keyboarding and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
Strong Analytical skills
Detail oriented with ability to follow-through on projects, meet deadlines and handle multiple tasks simultaneously
Benefits The salary range for this job is $68,000- $97,000. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity Statement Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management
Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Blue Nile by 2x
Sign in to set job alerts for “Showroom Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Get AI-powered advice on this job and more exclusive features.
This range is provided by Blue Nile. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $68,000.00/yr - $97,000.00/yr
At
Blue Nile , we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
Blue Nile
is looking for a passionate and talented
Showroom Manager
who will help lead a team of Luxury Sales Consultants at our retail showroom in
Somerset Collection in Troy, MI.
The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The
Showroom Manager
supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. A
Showroom Manager
at Blue Nile is outgoing, passionate, helps others, and driven for results.
Responsibilities
Supports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environment
Demonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continue to find ways to improve team performance
Conduct one-on-one meetings with Personal Jewelers; exhibit excellent active listening skills, effectively provide both positive and constructive feedback
Create a climate of service while managing costs and meeting company goals and metrics
Act as a guest experience manager to ensure that all customer needs are met
Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
Recruit, hire, train, and schedule team of Personal Jewelers to meet business needs
Exhibit strong attention to detail and high integrity in interactions with customers and staff
Partner with regional management to report meaningful information about business trends
Ability to work flexible work hours, including weekends and holidays
Attend off-site meetings with overnight travel required
Requirements
5+ years of sales experience
3+ years of customer service supervisory/management experience in a sales environment
Ability to mentor, train and coach employees to successfully deliver the best customer services results
Excellent listening, written and verbal communication skills
High degree of professionalism, integrity, and objectivity; ability to handle confidential matters with discretion
Passionate customer service focus
Strong computer, typing/keyboarding and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
Strong Analytical skills
Detail oriented with ability to follow-through on projects, meet deadlines and handle multiple tasks simultaneously
Benefits The salary range for this job is $68,000- $97,000. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Equal Opportunity Statement Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management
Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Blue Nile by 2x
Sign in to set job alerts for “Showroom Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr