CVS Health
About CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate, and we do it all with heart, each and every day.
Position Summary The Operations Manager is a member of the Store Management team, supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. The role drives store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, initiative and leading by example.
Responsibilities
Overall store management, supervision, and policy implementation.
Sales and inventory management.
Employee staffing, training, and development.
Financial management.
Customer service leadership.
Essential Functions
Leadership
– Lead others and work effectively with store crews; supervise, assign, and direct activities of the store’s crew; communicate information to store crew and supervisors in an open and timely manner; support Store Manager with action plans for operational and service improvement.
Customer Service
– Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank).
Required Qualifications
Deductive reasoning ability, advanced analytical skills, and computer skills.
Advanced communication skills, leadership, supervision, and influencing skills.
Ability to work a full‑time flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail manager or supervisor.
Education High School Diploma or Equivalent. Preferred but not required.
Pay Range $17.00 - $29.00 per hour.
Benefits
Affordable medical plan options, a 401(k) plan with matching contributions, and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.
Application Information Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Application window closes on: 01/19/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Seniority Level Mid‑Senior level
Employment Type Full time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr
Position Summary The Operations Manager is a member of the Store Management team, supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. The role drives store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, initiative and leading by example.
Responsibilities
Overall store management, supervision, and policy implementation.
Sales and inventory management.
Employee staffing, training, and development.
Financial management.
Customer service leadership.
Essential Functions
Leadership
– Lead others and work effectively with store crews; supervise, assign, and direct activities of the store’s crew; communicate information to store crew and supervisors in an open and timely manner; support Store Manager with action plans for operational and service improvement.
Customer Service
– Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank).
Required Qualifications
Deductive reasoning ability, advanced analytical skills, and computer skills.
Advanced communication skills, leadership, supervision, and influencing skills.
Ability to work a full‑time flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail manager or supervisor.
Education High School Diploma or Equivalent. Preferred but not required.
Pay Range $17.00 - $29.00 per hour.
Benefits
Affordable medical plan options, a 401(k) plan with matching contributions, and an employee stock purchase plan.
No‑cost programs for all colleagues including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.
Application Information Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Application window closes on: 01/19/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
Seniority Level Mid‑Senior level
Employment Type Full time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr