Goodwill Industries of North Florida
Assistant Store Manager- FT Dunn Ave
Goodwill Industries of North Florida, Jacksonville, Florida, United States, 32290
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Assistant Store Manager- FT Dunn Ave
role at
Goodwill Industries of North Florida Goodwill Industries of North Florida provided pay range : This range is provided by Goodwill Industries of North Florida. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.50/hr - $20.00/hr 4243 Dunn Ave Jacksonville, FL 32218 Our Philosophy: Work is the Cornerstone of Life. At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. Responsible for assisting the Store Manager in the store’s daily operation and achievement of sales results, while assuring the delivery of excellent customer/donor service. Job Duties
Management Duties Supervises the processing of donated goods in a timely and accurate manner while following the production system Fosters team work among management staff to accomplish store goals Coaches, trains and develops team and oversees the training of store personnel Delegate, as needed, the daily and weekly scheduling of staff Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary Administers disciplinary actions in coordination with the Area Manager and under the general auspices of the Human Resources department Responsible for the store's overall operation, including maintaining daily and weekly reporting of sales, donations and overall financial results Responsible for store revenue goals and budgeted expenses Contributes toward store profitability by seeking opportunities to increase sales, manage inventory and labor costs Ensures the accuracy of all cash handling and cash register functions Organizes work throughout the store in a manner that facilitates effective customer service and a profitable operation Ensures the store's appearance is properly maintained Ensures compliance with all store policy and procedures Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner Ensures good customer/donor relations by maintaining high standards of customer service Completes various administrative duties, including: Communicates transportation needs and concerns with the Area Manager Opens and closes the store in a timely and thorough manner Reports Facilities issues and problems that need attention Makes daily deposits Back of Store Duties
Maintain well organized and clean production area Facilitate the (un)loading of product from/to company trucks Trains employees regarding the processing, sorting, hanging and organization of donated goods Greets donors and receives merchandise, providing donor with an itemized receipt, if desired May remove donations from donor's vehicle Breaks down donation in to appropriate bins of like merchandise Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine appropriateness for sales floor, in accordance with established standards Place salable clothing on hangers to meet established quotas Counts and records pieces of clothing hung Assures production counts are achieved Places unsellable clothing in appropriate bins Front of Store Duties
Trains employees regarding proper register procedures and proper floor layout and placement of product Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer Assists customers with shopping needs Pulls racks to transfer clothing from the (back) production room to the sales floor and places clothes on the sales floor racks Ensures that clothes are placed on sales racks with similar types of colors of clothing Ensures that the sales floor is kept clean, neat and properly displayed Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks when they are too full Assures pulls are completed Reports known or suspected and/or theft problems to the Area Manager, Director of Retail or Director of Risk Management, as Required Minimum Qualifications
High School or GED preferred Minimum of 2 year prior retail management experience preferred Two- or four-year degree preferred, or equivalent work experience Demonstration of team leadership skills Strong oral and written communication skills, including the ability to read and comprehend Advanced customer service skills Ability to promote and be responsible for workplace safety Ability to handle customer/donor/employee relations (in the absence of a Store Manager) Values diversity Proficiency with POS reporting procedures Energy and enthusiasm to help others Demonstrated interest in a career in retail Strong knowledge of financial management Ability to do basic math calculations Ability to use a computer/iPad with a basic knowledge of Word, Excel and other Office programs Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds Ability to work flexible schedule to include weekends, evenings and holidays Reliable transportation and a valid driver's license Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.
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Assistant Store Manager- FT Dunn Ave
role at
Goodwill Industries of North Florida Goodwill Industries of North Florida provided pay range : This range is provided by Goodwill Industries of North Florida. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.50/hr - $20.00/hr 4243 Dunn Ave Jacksonville, FL 32218 Our Philosophy: Work is the Cornerstone of Life. At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. Responsible for assisting the Store Manager in the store’s daily operation and achievement of sales results, while assuring the delivery of excellent customer/donor service. Job Duties
Management Duties Supervises the processing of donated goods in a timely and accurate manner while following the production system Fosters team work among management staff to accomplish store goals Coaches, trains and develops team and oversees the training of store personnel Delegate, as needed, the daily and weekly scheduling of staff Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary Administers disciplinary actions in coordination with the Area Manager and under the general auspices of the Human Resources department Responsible for the store's overall operation, including maintaining daily and weekly reporting of sales, donations and overall financial results Responsible for store revenue goals and budgeted expenses Contributes toward store profitability by seeking opportunities to increase sales, manage inventory and labor costs Ensures the accuracy of all cash handling and cash register functions Organizes work throughout the store in a manner that facilitates effective customer service and a profitable operation Ensures the store's appearance is properly maintained Ensures compliance with all store policy and procedures Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner Ensures good customer/donor relations by maintaining high standards of customer service Completes various administrative duties, including: Communicates transportation needs and concerns with the Area Manager Opens and closes the store in a timely and thorough manner Reports Facilities issues and problems that need attention Makes daily deposits Back of Store Duties
Maintain well organized and clean production area Facilitate the (un)loading of product from/to company trucks Trains employees regarding the processing, sorting, hanging and organization of donated goods Greets donors and receives merchandise, providing donor with an itemized receipt, if desired May remove donations from donor's vehicle Breaks down donation in to appropriate bins of like merchandise Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine appropriateness for sales floor, in accordance with established standards Place salable clothing on hangers to meet established quotas Counts and records pieces of clothing hung Assures production counts are achieved Places unsellable clothing in appropriate bins Front of Store Duties
Trains employees regarding proper register procedures and proper floor layout and placement of product Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer Assists customers with shopping needs Pulls racks to transfer clothing from the (back) production room to the sales floor and places clothes on the sales floor racks Ensures that clothes are placed on sales racks with similar types of colors of clothing Ensures that the sales floor is kept clean, neat and properly displayed Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks when they are too full Assures pulls are completed Reports known or suspected and/or theft problems to the Area Manager, Director of Retail or Director of Risk Management, as Required Minimum Qualifications
High School or GED preferred Minimum of 2 year prior retail management experience preferred Two- or four-year degree preferred, or equivalent work experience Demonstration of team leadership skills Strong oral and written communication skills, including the ability to read and comprehend Advanced customer service skills Ability to promote and be responsible for workplace safety Ability to handle customer/donor/employee relations (in the absence of a Store Manager) Values diversity Proficiency with POS reporting procedures Energy and enthusiasm to help others Demonstrated interest in a career in retail Strong knowledge of financial management Ability to do basic math calculations Ability to use a computer/iPad with a basic knowledge of Word, Excel and other Office programs Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds Ability to work flexible schedule to include weekends, evenings and holidays Reliable transportation and a valid driver's license Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.
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