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Antwerpen Automotive Group

Service Advisor

Antwerpen Automotive Group, Pasadena, Maryland, United States, 21122

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Overview Join to apply for the

Service Advisor

role at

Antwerpen Automotive Group .

Base pay range Hiring Immediately - Experienced Service Advisor

Antwerpen Automotive Group provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Company Story At Antwerpen Automotive, we believe in taking care of our team. We know that having the right talent in the right place is the first step to having a productive work environment and a successful company. It starts with our people. When you join the Antwerpen Family, not only will you receive incredible benefits and a competitive salary, but you will also receive opportunities to grow.

Job Description Antwerpen VW is seeking an experienced automotive Service Advisor to develop lasting customer relationships and provide our clientele with product solutions that best meet their needs. The Service Advisor plays a pivotal role in our service department’s point of contact with our customers. They identify our customers' problems and arrange for the appropriate service. Then they set and manage expectations internally and externally until the project is completed. The ideal candidate is reliable and possesses excellent communication skills as well as prior experience in a similar role.

Responsibilities

Understand and identify our customers’ automotive problems

Arrange and schedule appropriate service solutions

Prioritize essential services when scheduling jobs

Offer customers a variety of options to meet their needs

Set and manage the expectations of both our customers and mechanics regarding each service request

Continuously keep the customer updated on repair needs and completion times

Distribute work between technicians efficiently

Take ownership of the customers’ experience by going above and beyond to leave a positive impression

Remaining up to date on our service products and offers

Qualifications

A valid driver's license and a clean driving record

Excellent interpersonal and customer service skills

Consistent attention to detail

Able to capable communicate with a variety of personnel

Must be able to maintain an organized schedule

Professional demeanor

Ambitious and eager to learn the intricacies of any new or existing service products

Able to reliably complete tasks on time

Must have the ability to multitask in a fast-paced environment

Previous experience in a customer facing automotive service role (required)

Benefits

Paid Vacation and Sick leave

Excellent Health, Vision, and Dental Insurance

How to Apply If you meet the qualifications and are ready to take on a leadership role in the automotive sales industry, we invite you to apply. Please submit your resume and be ready to explain why you’re the right fit for this position.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace.

Join our team and drive your career forward with the Antwerpen Auto Group. We look forward to having you on board!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Motor Vehicle Manufacturing

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