Family Car Group
Join to apply for the
Service Advisor
role at
Family Car Group . We are seeking a
Service Advisor
with expertise in customer service. The role involves greeting guests, scheduling appointments, and acting as a liaison between customers and service technicians. If you excel at making customers feel welcome and confident, this could be your next career opportunity. Put your people skills to work with us and learn more today. Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low-pressure, high-integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on repairs and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pickup Review and explain repairs and costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of issues Maintain Customer Satisfaction Index (CSI) scores according to dealership standards Benefits Offered
Medical, Dental, Vision 401(k) Basic Life Insurance Accident & Critical Illness Insurance Paid Training Short Term Disability Employee Discount Program About Us
Family Car Group is a reputable, family-owned auto dealership with a strong community presence. We aim to provide an excellent car-buying and servicing experience through transparency and mutual respect. We are looking for talented individuals seeking a rewarding career in the automotive industry, offering a comprehensive benefits package and a positive work environment. Apply today! Additional Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Retail Motor Vehicles
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Service Advisor
role at
Family Car Group . We are seeking a
Service Advisor
with expertise in customer service. The role involves greeting guests, scheduling appointments, and acting as a liaison between customers and service technicians. If you excel at making customers feel welcome and confident, this could be your next career opportunity. Put your people skills to work with us and learn more today. Job Responsibilities
Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low-pressure, high-integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on repairs and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pickup Review and explain repairs and costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of issues Maintain Customer Satisfaction Index (CSI) scores according to dealership standards Benefits Offered
Medical, Dental, Vision 401(k) Basic Life Insurance Accident & Critical Illness Insurance Paid Training Short Term Disability Employee Discount Program About Us
Family Car Group is a reputable, family-owned auto dealership with a strong community presence. We aim to provide an excellent car-buying and servicing experience through transparency and mutual respect. We are looking for talented individuals seeking a rewarding career in the automotive industry, offering a comprehensive benefits package and a positive work environment. Apply today! Additional Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Retail Motor Vehicles
#J-18808-Ljbffr