Lucid Motors
Overview
Leading the future in luxury electric and mobility. At Lucid, we aim to introduce captivating, luxury electric vehicles that elevate the human experience. Join a team dedicated to designing products for the future of mobility. The Parts/Service Advisor role will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. Responsibilities
Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintain an accurate and effective parts inventory control system, including perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage areas or assigned bins Manage parts transfers between Lucid Service locations if applicable Generate parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department Organize and oversee parts warranty returns, both in the system and physically Interpret automotive terminology to enable accurate and efficient part searches within the catalog for precise parts ordering Promote sales of accessories according to Lucid guidelines Other duties as assigned Qualifications
2 – 5 years of experience as a Service Parts Advisor (back counter) Proficiency in parts catalog search for specific repair needs Willingness to obtain forklift certification, demonstrating safety and operational efficiency Ability to work independently and make timely decisions in a fast-paced environment Excellent organizational skills and attention to detail Excellent communication and customer service skills Ability to use basic computer applications and learn proprietary DMS software Ability to lift 50 lbs. and perform standing, walking, and bending for extended periods Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid-provided CPR training post hire Valid driver’s license with no suspensions within the past year Preferred Qualifications
AA/BS in Automotive Technology or Business Management, or equivalent experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and fast-paced environment experience Previous OEM Parts training Compensation and Benefits
The compensation range for this position is location-specific. Lucid reasonably expects to pay within a range that reflects job-related knowledge, skillset, experience, education, and certifications. Lucid offers a wide range of benefits including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Eligible employees may participate in Lucid’s equity program and/or an annual incentive program, subject to program rules. Equal Opportunity and Agency
Lucid Motors is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable laws. Lucid does not accept agency resumes and is not responsible for fees related to unsolicited resumes.
#J-18808-Ljbffr
Leading the future in luxury electric and mobility. At Lucid, we aim to introduce captivating, luxury electric vehicles that elevate the human experience. Join a team dedicated to designing products for the future of mobility. The Parts/Service Advisor role will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. Responsibilities
Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintain an accurate and effective parts inventory control system, including perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage areas or assigned bins Manage parts transfers between Lucid Service locations if applicable Generate parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department Organize and oversee parts warranty returns, both in the system and physically Interpret automotive terminology to enable accurate and efficient part searches within the catalog for precise parts ordering Promote sales of accessories according to Lucid guidelines Other duties as assigned Qualifications
2 – 5 years of experience as a Service Parts Advisor (back counter) Proficiency in parts catalog search for specific repair needs Willingness to obtain forklift certification, demonstrating safety and operational efficiency Ability to work independently and make timely decisions in a fast-paced environment Excellent organizational skills and attention to detail Excellent communication and customer service skills Ability to use basic computer applications and learn proprietary DMS software Ability to lift 50 lbs. and perform standing, walking, and bending for extended periods Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid-provided CPR training post hire Valid driver’s license with no suspensions within the past year Preferred Qualifications
AA/BS in Automotive Technology or Business Management, or equivalent experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and fast-paced environment experience Previous OEM Parts training Compensation and Benefits
The compensation range for this position is location-specific. Lucid reasonably expects to pay within a range that reflects job-related knowledge, skillset, experience, education, and certifications. Lucid offers a wide range of benefits including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. Eligible employees may participate in Lucid’s equity program and/or an annual incentive program, subject to program rules. Equal Opportunity and Agency
Lucid Motors is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable laws. Lucid does not accept agency resumes and is not responsible for fees related to unsolicited resumes.
#J-18808-Ljbffr