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McDonald's

Guest Experience Lead

McDonald's, Mount Airy, Maryland, United States, 21771

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Overview

Guest Experience Lead

at

McDonald's . Flexible scheduling with a focus on valuing team members. A job at McDonald’s offers a schedule that fits YOU. Responsibilities

Lead the guest experience: Check in with guests and ensure they are enjoying themselves Be the solution: Handle guest concerns and provide resolution to their satisfaction Understand that teamwork is key: Work with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of using the McDonald’s App, Mobile Order & Pay features Qualifications

A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs To Be Successful In This Position, You’ll Need

A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs Perks & Benefits

Competitive pay from $15.75 per hour - 17.90 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Available to full time employees in select locations. Equal Employment Opportunity

McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance, please contact mcdonaldsandme@support.mcdonalds.com. This job posting contains general information about working in this restaurant and is not a complete description of all duties. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

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