H&R Block
Overview
Seasonal, Operations Technical Specialist at H&R Block. You will play a key role in supporting office readiness across H&R Block’s tax office network by executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day responsibilities
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work, and repairing minor damages Deliver supplies and materials to and from tax office locations in a timely and organized manner Support the annual setup and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst Maintain an inventory of district resources Track and control hot spare computer equipment in the district Document hardware problems and their resolution within the ticketing system Maintain up-to-date technical knowledge of the department’s supported products and systems Participate in all required training relevant to the position and perform other duties as assigned Education
High school diploma or equivalent Work Experience and qualifications
Ability to lift items up to 55 lbs and handle light physical tasks as needed Ability to follow direction and work independently with minimal supervision Basic IT knowledge including setup, maintenance, and troubleshooting of computer hardware Demonstrated decision making, analytical, and problem-solving skills Organizational, prioritization, and project coordination skills Effective oral, written, and interpersonal communication skills; ability to interact with all levels of associates Strong time management and ability to handle multiple priorities Knowledge of Outlook and Microsoft Office Suite; familiarity with virtual tools Reliable transportation to travel between office locations as required Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and communities. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer : H&R Block does not tolerate discrimination based on race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Employment details
Seniority level : Not Applicable Employment type : Full-time Job function : Information Technology Industries : Retail Referrals increase your chances of interviewing at H&R Block. Get notified about new Technical Specialist jobs in Decatur, GA.
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Seasonal, Operations Technical Specialist at H&R Block. You will play a key role in supporting office readiness across H&R Block’s tax office network by executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day responsibilities
Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work, and repairing minor damages Deliver supplies and materials to and from tax office locations in a timely and organized manner Support the annual setup and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operations Coordinator and Operations Technology Analyst Maintain an inventory of district resources Track and control hot spare computer equipment in the district Document hardware problems and their resolution within the ticketing system Maintain up-to-date technical knowledge of the department’s supported products and systems Participate in all required training relevant to the position and perform other duties as assigned Education
High school diploma or equivalent Work Experience and qualifications
Ability to lift items up to 55 lbs and handle light physical tasks as needed Ability to follow direction and work independently with minimal supervision Basic IT knowledge including setup, maintenance, and troubleshooting of computer hardware Demonstrated decision making, analytical, and problem-solving skills Organizational, prioritization, and project coordination skills Effective oral, written, and interpersonal communication skills; ability to interact with all levels of associates Strong time management and ability to handle multiple priorities Knowledge of Outlook and Microsoft Office Suite; familiarity with virtual tools Reliable transportation to travel between office locations as required Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and communities. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer : H&R Block does not tolerate discrimination based on race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Employment details
Seniority level : Not Applicable Employment type : Full-time Job function : Information Technology Industries : Retail Referrals increase your chances of interviewing at H&R Block. Get notified about new Technical Specialist jobs in Decatur, GA.
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