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Allegiance Truck Centers

Service Advisor

Allegiance Truck Centers, Newark, New Jersey, us, 07175

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Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we proudly represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we’re not just moving forward – we’re driving the future of trucking.

Why Allegiance Trucks? Benefits

Competitive starting pay

Excellent health benefits including Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from

Generous Paid Time Off policy, including vacation, sick time and floating holidays

401(k) with Company match

Support and encouragement for your continued advancement with additional training

Job Responsibilities For Service Advisor

Managing and overseeing the shop's workflow and schedule.

Calling customers to advise them about service changes or delivery times.

Coordinate with service team about parts ordering and ensuring parts are available when needed.

Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.

Check on progress of repairs throughout the day.

Handle telephone inquiries regarding inbound work and work in process.

Review repair orders to ensure that work is completed.

Assist with other projects as needed.

Required Skills For Service Advisor

High School Diploma or GED

Highly organized and detail oriented

Customer focused

Ability to solve complex problems

Computer savvy

Familiarity with auto and trucking, preferred

Equal Employment Opportunity Statement

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job‑related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Other

Industry:

Transportation/Trucking/Railroad

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