Kuehne+Nagel
Overview
Freight Logistics and Operations role at Kuehne+Nagel involves optimizing processes to ensure inventory and shipments move efficiently. The work supports diverse deliveries from medicines to wind turbines and semiconductors, contributing to timely, reliable logistics on a global scale. Responsibilities
Coordinate closely with the operations team to manage the full shipment process, including arranging pickup or inland transportation, booking, preparing export documentation, and ensuring accurate tracking and tracing to destination. Ensure proactive communication with vendors, shippers, customers, carriers, and Kuehne+Nagel overseas offices throughout the shipment lifecycle, aligning routing with customer requirements. Negotiate competitive rates with service providers to optimize cost efficiency and support profitability. Maintain up-to-date SOPs and detailed customer profiles (key contacts, special handling requirements, contract rates, preferred routing, services, and carriers). Support overseas offices by contributing to quote preparation as needed, ensuring timely and accurate responses aligned with customer and operational requirements. Regularly monitor intranet resources to stay informed on company policies, procedures, and operational changes. Escalate operational issues, disputes, or discrepancies to the appropriate supervisor to ensure timely resolution and maintain workflow integrity. Follow Quality Management Work Instructions and procedures to ensure compliance with operational standards and safety protocols. Address and resolve issues related to client requirements, data entry accuracy, and general customer service inquiries, including tracking and tracing shipments, to ensure a seamless customer experience. Investigate and resolve billing discrepancies in alignment with client-specific SOPs and contractual terms. What we would like you to bring
Minimum 2 years of experience in freight forwarding or a related logistics role. Strong understanding of domestic and international geography, including major cities and seaports. Basic knowledge of U.S. regulatory requirements (FAA, FMC, EAR, Hazmat) and other relevant government agencies. Excellent verbal and written communication skills. Proficiency in Microsoft Office. Ability to complete IMO Security training classes. What's in it for you
There has never been a better time to work in logistics. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a global, engaging work environment. Who we are
Logistics shapes everyday life. At Kuehne+Nagel, your work goes beyond logistics; it enables life-saving medicines and essential deliveries worldwide. We offer a safe, stable environment where your career can make a real difference and contribute to sustainable transportation solutions and community support. We are committed to Equal Employment Opportunity (EEO) and comply with all applicable laws prohibiting workplace discrimination and retaliation. Notes
Placement agencies are advised not to submit unsolicited profiles. Submissions by candidates without a signed agreement will be considered our property with no fees paid.
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Freight Logistics and Operations role at Kuehne+Nagel involves optimizing processes to ensure inventory and shipments move efficiently. The work supports diverse deliveries from medicines to wind turbines and semiconductors, contributing to timely, reliable logistics on a global scale. Responsibilities
Coordinate closely with the operations team to manage the full shipment process, including arranging pickup or inland transportation, booking, preparing export documentation, and ensuring accurate tracking and tracing to destination. Ensure proactive communication with vendors, shippers, customers, carriers, and Kuehne+Nagel overseas offices throughout the shipment lifecycle, aligning routing with customer requirements. Negotiate competitive rates with service providers to optimize cost efficiency and support profitability. Maintain up-to-date SOPs and detailed customer profiles (key contacts, special handling requirements, contract rates, preferred routing, services, and carriers). Support overseas offices by contributing to quote preparation as needed, ensuring timely and accurate responses aligned with customer and operational requirements. Regularly monitor intranet resources to stay informed on company policies, procedures, and operational changes. Escalate operational issues, disputes, or discrepancies to the appropriate supervisor to ensure timely resolution and maintain workflow integrity. Follow Quality Management Work Instructions and procedures to ensure compliance with operational standards and safety protocols. Address and resolve issues related to client requirements, data entry accuracy, and general customer service inquiries, including tracking and tracing shipments, to ensure a seamless customer experience. Investigate and resolve billing discrepancies in alignment with client-specific SOPs and contractual terms. What we would like you to bring
Minimum 2 years of experience in freight forwarding or a related logistics role. Strong understanding of domestic and international geography, including major cities and seaports. Basic knowledge of U.S. regulatory requirements (FAA, FMC, EAR, Hazmat) and other relevant government agencies. Excellent verbal and written communication skills. Proficiency in Microsoft Office. Ability to complete IMO Security training classes. What's in it for you
There has never been a better time to work in logistics. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a global, engaging work environment. Who we are
Logistics shapes everyday life. At Kuehne+Nagel, your work goes beyond logistics; it enables life-saving medicines and essential deliveries worldwide. We offer a safe, stable environment where your career can make a real difference and contribute to sustainable transportation solutions and community support. We are committed to Equal Employment Opportunity (EEO) and comply with all applicable laws prohibiting workplace discrimination and retaliation. Notes
Placement agencies are advised not to submit unsolicited profiles. Submissions by candidates without a signed agreement will be considered our property with no fees paid.
#J-18808-Ljbffr