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Maternal and Family Health Services, Inc.

Program Assistant – Lehigh Valley

Maternal and Family Health Services, Inc., Crackersport, Pennsylvania, United States

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JOB SUMMARY The Program Assistant is responsible for the collection of data and the performance of screenings for client eligibility determination. The position performs duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Explain the purpose of the program and provide an overview of what to expect during the appointment. Explain the “WIC Rules” and “Participant’s Rights and Responsibilities”.

Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.

Perform and record hematological and anthropometric measurements.

Provide and document nutrition and breastfeeding contacts according to policy.

Provide food instruments and explain the food list and procedure for use of E-WIC card.

Provide and document appropriate and required referrals to clients.

Schedule WIC appointments per set guidelines.

Attend regular training sessions and updates as directed.

MINIMUM QUALIFICATIONS REQUIRED

High School Diploma or G.E.D. required.

Associates Degree preferred but not required

1-3 years’ experience preferred

Bilingual (English/Spanish) required

Child Abuse, PA Criminal Record & FBI Clearances

Excellent customer service and communication skills

Ability to perform operations with units involved in measuring and weighing

Basic math skills such as adding, subtraction, division and reducing fractions

Ability to lift 25 lbs. regularly

Constant standing, turning, twisting, reaching and sitting for long periods of time

Occasional pushing, pulling, squatting and walking

MFHS offers employees:

Excellent employee and family medical, dental, and vision Insurance

11 paid holidays

Generous paid time off

Earn 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years!

4 personal days

Earn sick time beginning your first day

100% 401k Company Match (up to 6% of compensation)

FSA/DCFSA

MFHS Paid Life and Disability Insurance

Employee Assistance Programs

Supplemental Benefits

Family friendly schedules – no holidays, evenings, or weekends

Paid training & development

Flexible leave options

Wonderfully collaborative and supportive culture

Join our compassionate & caring team!

MFHS is an ADA and EEO employer. Persons representing all aspects of diversity are encouraged to apply.

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