Sherwin-Williams
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams, Millsboro, Delaware, United States, 19966
Overview
Join to apply for the
Bilingual Customer Service Specialist (Spanish)
role at
Sherwin-Williams . Base pay range $18.00/hr - $18.00/hr Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates help ensure maximum client satisfaction while maintaining product quality and visual standards. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at stores within an 18-mile radius of store # 725016, located at 26082 John J Williams Hwy, Millsboro, DE 19966 and store # 703692, located at: 18585 Coastal Hwy, Unit 9, Rehoboth Beach, DE 19971. Responsibilities
Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and in line with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition in assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications
Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver’s License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment About Us and Process
Sherwin-Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on protected characteristics. This posting may include information about benefits; eligibility varies by location and role. What is the process to get started? Step 1 – Online Application. Step 2 – Digital Interview. Step 3 – In-Store Interview. Details are provided on the Careers page.
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Join to apply for the
Bilingual Customer Service Specialist (Spanish)
role at
Sherwin-Williams . Base pay range $18.00/hr - $18.00/hr Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates help ensure maximum client satisfaction while maintaining product quality and visual standards. Customer Service Specialists are tasked with achieving excellent customer service while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at stores within an 18-mile radius of store # 725016, located at 26082 John J Williams Hwy, Millsboro, DE 19966 and store # 703692, located at: 18585 Coastal Hwy, Unit 9, Rehoboth Beach, DE 19971. Responsibilities
Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and in line with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition in assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications
Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver’s License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment About Us and Process
Sherwin-Williams is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on protected characteristics. This posting may include information about benefits; eligibility varies by location and role. What is the process to get started? Step 1 – Online Application. Step 2 – Digital Interview. Step 3 – In-Store Interview. Details are provided on the Careers page.
#J-18808-Ljbffr