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Hopn2abwa

Advancement Data & Operations Manager

Hopn2abwa, Baltimore, Maryland, United States

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The Academy of the Holy Cross is seeking a detail-oriented, strategic and team-minded Advancement Data & Operations Manager to join our Advancement team. This key role is responsible for managing our advancement database (Raiser's Edge), overseeing all aspects of gift entry and donor acknowledgements, supporting prospect research, and ensuring data-driven decision-making through accurate reporting and analytics.

The ideal candidate will have a strong understanding of fundraising best practices, including moves management, and be comfortable supporting the cultivation, solicitation, and stewardship of donors through data. They will also be a collaborative team player who enjoys engaging with colleagues and representing Advancement at school events.

The Academy of the Holy Cross, a Catholic College preparatory school sponsored by the Sisters of the Holy Cross since 1868, is dedicated to educating young women in a Christ-centered community which values diversity. The Academy is committed to developing women of courage, compassion and scholarship who responsibly embrace the social, spiritual, intellectual challenges of the world.

All faculty and staff must demonstrate a commitment to the Core Values of the Academy: community, Catholic identity, academic excellence, educating the whole person, tradition, diversity, leadership, single-sex education, environment, and communication.

KEY RESPONSIBILITIES Gift Entry and Acknowledgement

Process and record all charitable gifts and pledges in Raiser's Edge

Generate timely and personalized acknowledgement letters

Maintain accurate donor records and reconcile with the Business Office

Database and Data Management

Maintain accurate constituent data (alumnae, parents, students, faculty/staff, grandparents, donors, friends)

Develop and enforce data entry protocols to ensure consistency and integrity; perform regular data audits, updates and clean‑up

Create queries, exports, mailing lists, and reports to support fundraising and engagement efforts

Moves Management and Prospect Support

Support the Advancement team in tracking donor engagement, cultivation, and solicitation activity

Assist in managing and updating prospect pipelines within Raiser's Edge

Collaborate on strategy for door segmentation and outreach based on giving history and capacity.

Generate profiles and research reports to inform relationship‑building with key prospects

Reporting and Analytics

Prepare regular reports on giving, participation, and fundraising progress

Reconcile monthly gift records with the Business Office and provide audit support

Track pledges, recurring gifts, and outstanding balances, generate reminders as needed

Provide data for publications, surveys and strategic planning

Collaborative and Community Engagement

Work closely with Director of Advancement, President, Advancement Associate and Business Office

Support mailings, appeals, and donor communications

Participate in Advancement events such as Grandparents Day, Benefit Auction, and alumnae gatherings

Contribute to a positive and mission‑driven team culture

Perform other duties as assigned

QUALIFICATIONS Education

Bachelors degree with relevant experience required

Experience and Skills

Minimum 3 years of experience in advancement, development, or fundraising operations

Proficiency in Blackbaud Raiser's Edge (including NXT) is required

Understanding of moves management principles and fundraising strategy

Experience with data segmentation, reporting and analytics

Strong skills in Google Suite and Microsoft Office (especially Excel and Word), mail mergers, and general database management

Familiarity with WealthEngine or other donor research tools

Experience in independent schools, higher education, or nonprofit advancement development

Excellent attention to detail and ability to manage multiple deadlines

Strong interpersonal and communication skills

Collaborative spirit with a desire to be part of a supportive and high functioning team

Commitment to the mission and values of the Academy of the Holy Cross

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