H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate their seasonal tax business. This role is not remote and requires in-person work. Responsibilities
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Start with a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time from January to April, including evening and weekend hours as needed. Travel between offices as required. What you'll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience, with the ability to grow and develop associates. Aptitude for growth plan execution and the ability to lead toward a growth culture. Strong decision-making and judgment skills; able to perform well in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
We invest in our people by committing to their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Discounts on everyday items and services. Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check available benefits at blockbenefits.com. The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. If you’re looking to make an impact, H&R Block is the place for you.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll lead customer-centric teams to accelerate their seasonal tax business. This role is not remote and requires in-person work. Responsibilities
Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Start with a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time from January to April, including evening and weekend hours as needed. Travel between offices as required. What you'll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and partner with the Associate Relations Center to resolve associate issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience, with the ability to grow and develop associates. Aptitude for growth plan execution and the ability to lead toward a growth culture. Strong decision-making and judgment skills; able to perform well in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
We invest in our people by committing to their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Discounts on everyday items and services. Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check available benefits at blockbenefits.com. The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. If you’re looking to make an impact, H&R Block is the place for you.
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