Colonial Williamsburg Foundation
Guest Service Manager - Williamsburg Lodge Food & Beverage
Colonial Williamsburg Foundation, Williamsburg, Virginia, us, 23187
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Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not‑for‑profit educational, historic, and cultural institution that owns and operates one of the largest and best‑known museum complexes in the world. Our mission is to let the future learn from the past through preserving and restoring 18th‑century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is a 301‑acre restored colonial capital with 89 original buildings and 525 reconstructed buildings that appear as they did in the 18th century through extensive research. The Foundation also owns and operates two world‑class museums, the DeWitt Wallace Decorative Arts Museum and the Abby Aldrich Rockefeller Folk Art Museum, a teacher institute, and a renowned research library. Colonial Williamsburg is home to five world‑class accommodations and a dining experience that blends historic inspiration with contemporary tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About The Position As a Guest Service Manager of Food and Beverage, you will oversee the daily operations of the Williamsburg Lodge dining room and lounge areas.
Essential Functions
Oversee the daily operations of the dining room and lounge.
Ensure compliance with federal and state regulations for safety, sanitation, financial transactions, and internal equipment and inventory controls.
Monitor and control payroll and labor costs.
Enhance revenue opportunities.
Maintain the quality of guest service in the dining room and lounge.
Manage employee performance to meet established standards.
Education and Experience Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
OR
2‑year degree in restaurant management PLUS 3‑5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
OR
High school diploma or GED, PLUS 4‑6 years progressively responsible experience including 3 years of supervision in fine dining operations.
Qualifications
Must be at least 21 years of age due to Virginia A.B.C. code.
4.1‑307.
Working knowledge of food, beverage, service, and payroll cost control methods.
Strong knowledge of wine and liquor plus bartending experience.
Ability to communicate well both orally and in writing; exercise high levels of tact and discretion; demonstrate extreme courtesy and hospitality in stressful situations; work flexible shifts that include nights, weekends and holidays.
NOTE In accordance with Virginia A.B.C.
4.1‑225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug‑related offense within the past five years.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other; Industries: Museums, Historical Sites, and Zoos
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Guest Services Manager II - Club Wyndham Kingsgate We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Get AI-powered advice on this job and more exclusive features.
Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not‑for‑profit educational, historic, and cultural institution that owns and operates one of the largest and best‑known museum complexes in the world. Our mission is to let the future learn from the past through preserving and restoring 18th‑century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is a 301‑acre restored colonial capital with 89 original buildings and 525 reconstructed buildings that appear as they did in the 18th century through extensive research. The Foundation also owns and operates two world‑class museums, the DeWitt Wallace Decorative Arts Museum and the Abby Aldrich Rockefeller Folk Art Museum, a teacher institute, and a renowned research library. Colonial Williamsburg is home to five world‑class accommodations and a dining experience that blends historic inspiration with contemporary tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.
About The Position As a Guest Service Manager of Food and Beverage, you will oversee the daily operations of the Williamsburg Lodge dining room and lounge areas.
Essential Functions
Oversee the daily operations of the dining room and lounge.
Ensure compliance with federal and state regulations for safety, sanitation, financial transactions, and internal equipment and inventory controls.
Monitor and control payroll and labor costs.
Enhance revenue opportunities.
Maintain the quality of guest service in the dining room and lounge.
Manage employee performance to meet established standards.
Education and Experience Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
OR
2‑year degree in restaurant management PLUS 3‑5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
OR
High school diploma or GED, PLUS 4‑6 years progressively responsible experience including 3 years of supervision in fine dining operations.
Qualifications
Must be at least 21 years of age due to Virginia A.B.C. code.
4.1‑307.
Working knowledge of food, beverage, service, and payroll cost control methods.
Strong knowledge of wine and liquor plus bartending experience.
Ability to communicate well both orally and in writing; exercise high levels of tact and discretion; demonstrate extreme courtesy and hospitality in stressful situations; work flexible shifts that include nights, weekends and holidays.
NOTE In accordance with Virginia A.B.C.
4.1‑225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug‑related offense within the past five years.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other; Industries: Museums, Historical Sites, and Zoos
Referrals increase your chances of interviewing at Colonial Williamsburg Foundation by 2x
Guest Services Manager II - Club Wyndham Kingsgate We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr