Veridian Healthcare, LLC
Customer Service/Data Entry Specialist
Veridian Healthcare, LLC, Gurnee, Illinois, United States, 60031
Join to apply for the
Customer Service/Data Entry Specialist
role at
Veridian Healthcare, LLC 3 days ago Be among the first 25 applicants Join to apply for the
Customer Service/Data Entry Specialist
role at
Veridian Healthcare, LLC Get AI-powered advice on this job and more exclusive features. About Us:
Veridian is a leading master distributor of over-the-counter medical and wellness supplies, serving large retail pharmacies, online merchants, catalog businesses, and smaller brick-and-mortar stores across the country and internationally. Job Description
About Us:
Veridian is a leading master distributor of over-the-counter medical and wellness supplies, serving large retail pharmacies, online merchants, catalog businesses, and smaller brick-and-mortar stores across the country and internationally.
Job Overview:
We are seeking a reliable and experienced Customer Service Specialist to join our dynamic team. This role requires an individual with strong organizational and communication skills to manage a high volume of customer interactions in a fast-paced office environment. The position involves order entry, account management, inventory research, troubleshooting, and maintaining excellent customer relations.
Key Responsibilities:
Order/Data Entry: Enter orders and update customer data in customer portals, databases, and NetSuite software, including e-commerce platforms. Customer Communication: Handle a large volume of customer inquiries, complaints, and service requests via phone and email. Inventory Research: Check product availability, coordinate with logistics teams to ensure timely shipment of orders. Troubleshooting & Issue Resolution: Resolve customer product concerns and order discrepancies efficiently and professionally. Account Maintenance: Maintain up-to-date customer records and documentation based on interactions. Knowledge Base Development: Stay informed about products, services, and operational updates to provide accurate information to customers. Miscellaneous Duties: Assist with other customer service or administrative tasks as needed.
Qualifications:
Minimum of 1 year of prior experience in customer service, sales administration, or a related field. Call center experience is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Data entry experience preferred. Excellent organizational skills and attention to detail. Strong ability to build rapport and maintain positive relationships with clients. Ability to prioritize, multitask, and work in a fast-paced environment. Positive, professional demeanor with strong written and verbal communication skills. EDI (Electronic Data Interchange) experience is helpful but not required – we will provide training.
Why Join Veridian?
Opportunity to grow in a well-established company. Collaborative, supportive work environment. Training and professional development provided.
If you are a dedicated professional with a passion for customer service and a desire to grow with a thriving company, we encourage you to apply today!
Company Description
A Leading Master Distributor of Medical and Wellness Over-The-Counter Products / Devices
A Leading Master Distributor of Medical and Wellness Over-The-Counter Products / Devices Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at Veridian Healthcare, LLC by 2x Sign in to set job alerts for “Customer Service Specialist” roles.
Customer Service Representative - State Farm Agent Team Member
Customer Relations Representative - State Farm Agent Team Member
Antioch, IL $35,000.00-$52,500.00 3 months ago Gurnee, IL $85,000.00-$100,000.00 1 week ago Arlington Heights, IL $15.00-$17.00 4 days ago Customer Relations Representative - State Farm Agent Team Member
Glenview, IL $40,000.00-$45,000.00 8 months ago Gurnee, IL $47,800.00-$59,900.00 3 days ago Gurnee, IL $47,800.00-$59,900.00 3 days ago Lincolnshire, IL $17.96-$21.74 2 weeks ago Lincolnshire, IL $20.00-$25.00 4 months ago Lake Forest, IL $18.74-$19.31 11 hours ago Pleasant Prairie, WI $85,000.00-$100,000.00 1 week ago Veterinary Customer Service Representative / Receptionist
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service/Data Entry Specialist
role at
Veridian Healthcare, LLC 3 days ago Be among the first 25 applicants Join to apply for the
Customer Service/Data Entry Specialist
role at
Veridian Healthcare, LLC Get AI-powered advice on this job and more exclusive features. About Us:
Veridian is a leading master distributor of over-the-counter medical and wellness supplies, serving large retail pharmacies, online merchants, catalog businesses, and smaller brick-and-mortar stores across the country and internationally. Job Description
About Us:
Veridian is a leading master distributor of over-the-counter medical and wellness supplies, serving large retail pharmacies, online merchants, catalog businesses, and smaller brick-and-mortar stores across the country and internationally.
Job Overview:
We are seeking a reliable and experienced Customer Service Specialist to join our dynamic team. This role requires an individual with strong organizational and communication skills to manage a high volume of customer interactions in a fast-paced office environment. The position involves order entry, account management, inventory research, troubleshooting, and maintaining excellent customer relations.
Key Responsibilities:
Order/Data Entry: Enter orders and update customer data in customer portals, databases, and NetSuite software, including e-commerce platforms. Customer Communication: Handle a large volume of customer inquiries, complaints, and service requests via phone and email. Inventory Research: Check product availability, coordinate with logistics teams to ensure timely shipment of orders. Troubleshooting & Issue Resolution: Resolve customer product concerns and order discrepancies efficiently and professionally. Account Maintenance: Maintain up-to-date customer records and documentation based on interactions. Knowledge Base Development: Stay informed about products, services, and operational updates to provide accurate information to customers. Miscellaneous Duties: Assist with other customer service or administrative tasks as needed.
Qualifications:
Minimum of 1 year of prior experience in customer service, sales administration, or a related field. Call center experience is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Data entry experience preferred. Excellent organizational skills and attention to detail. Strong ability to build rapport and maintain positive relationships with clients. Ability to prioritize, multitask, and work in a fast-paced environment. Positive, professional demeanor with strong written and verbal communication skills. EDI (Electronic Data Interchange) experience is helpful but not required – we will provide training.
Why Join Veridian?
Opportunity to grow in a well-established company. Collaborative, supportive work environment. Training and professional development provided.
If you are a dedicated professional with a passion for customer service and a desire to grow with a thriving company, we encourage you to apply today!
Company Description
A Leading Master Distributor of Medical and Wellness Over-The-Counter Products / Devices
A Leading Master Distributor of Medical and Wellness Over-The-Counter Products / Devices Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at Veridian Healthcare, LLC by 2x Sign in to set job alerts for “Customer Service Specialist” roles.
Customer Service Representative - State Farm Agent Team Member
Customer Relations Representative - State Farm Agent Team Member
Antioch, IL $35,000.00-$52,500.00 3 months ago Gurnee, IL $85,000.00-$100,000.00 1 week ago Arlington Heights, IL $15.00-$17.00 4 days ago Customer Relations Representative - State Farm Agent Team Member
Glenview, IL $40,000.00-$45,000.00 8 months ago Gurnee, IL $47,800.00-$59,900.00 3 days ago Gurnee, IL $47,800.00-$59,900.00 3 days ago Lincolnshire, IL $17.96-$21.74 2 weeks ago Lincolnshire, IL $20.00-$25.00 4 months ago Lake Forest, IL $18.74-$19.31 11 hours ago Pleasant Prairie, WI $85,000.00-$100,000.00 1 week ago Veterinary Customer Service Representative / Receptionist
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr