The Home Depot
Night Operations Assistant Store Manager
The Home Depot, Willow Grove, Pennsylvania, United States, 19090
Overview
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down. NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM-ITs are expected to lead by example and uphold all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Note:
The content includes mentions of multiple related roles and generic Home Depot responsibilities and should be interpreted as part of a consolidated job description for NOASM-IT training.
Key Responsibilities
10% - Customer Experience: Supervising Associates in the selling effort and leading GET culture; drive customer service and associate engagement; ensure customer concerns are resolved promptly.
15% - Operations Management: Perform Opening, Closing MOD and other store-wide focus responsibilities; adhere to Company policies; ensure SOPs are followed with emphasis on Safety compliance and shrink mitigation.
15% - Safety: Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% - Sales and Productivity: Plan merchandise placement, signing, and support stock integrity through inventory management; learn to operate store equipment and systems and manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position: Participate in a structured training program covering operations, customer service, sales & profitability, and company policies and procedures; learn staffing and scheduling, stock deficiency resolution, supervisory selling behaviors, and the associate performance management process; complete all training modules and assessments.
Direct Manager / Direct Reports
This Position typically reports to the Store Manager
This Position has 0 Direct Reports
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods of physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree or equivalent in a field related to the job.
Minimum Years Of Work Experience
3
Preferred Years Of Work Experience
3
Minimum Leadership Experience
3
Preferred Leadership Experience
3
Certifications
None
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Consumer Services
Referrals increase your chances of interviewing at The Home Depot by 2x
Get notified about new Operations Assistant jobs in
Willow Grove, PA .
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Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down. NOASM’s in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM-ITs are expected to lead by example and uphold all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Note:
The content includes mentions of multiple related roles and generic Home Depot responsibilities and should be interpreted as part of a consolidated job description for NOASM-IT training.
Key Responsibilities
10% - Customer Experience: Supervising Associates in the selling effort and leading GET culture; drive customer service and associate engagement; ensure customer concerns are resolved promptly.
15% - Operations Management: Perform Opening, Closing MOD and other store-wide focus responsibilities; adhere to Company policies; ensure SOPs are followed with emphasis on Safety compliance and shrink mitigation.
15% - Safety: Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
10% - Sales and Productivity: Plan merchandise placement, signing, and support stock integrity through inventory management; learn to operate store equipment and systems and manage daily financial operations.
50% - Training and Preparing for Assistant Manager Position: Participate in a structured training program covering operations, customer service, sales & profitability, and company policies and procedures; learn staffing and scheduling, stock deficiency resolution, supervisory selling behaviors, and the associate performance management process; complete all training modules and assessments.
Direct Manager / Direct Reports
This Position typically reports to the Store Manager
This Position has 0 Direct Reports
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Requires intermittent periods of physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be 18 years of age or older
Must be legally permitted to work in the United States
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree or equivalent in a field related to the job.
Minimum Years Of Work Experience
3
Preferred Years Of Work Experience
3
Minimum Leadership Experience
3
Preferred Leadership Experience
3
Certifications
None
Competencies
Action Oriented
Collaborates
Customer Focus
Develops Talent
Drives Results
Resourcefulness
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Consumer Services
Referrals increase your chances of interviewing at The Home Depot by 2x
Get notified about new Operations Assistant jobs in
Willow Grove, PA .
#J-18808-Ljbffr