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H&R Block

BA Team Leader

H&R Block, Triadelphia, West Virginia, United States, 26059

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Overview

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BA Team Leader

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H&R Block . Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities

Serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). Act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed. Begin with a flexible part-time schedule in the fall, ramp up for the busy tax season, then transition to a full-time schedule from January through April. After a successful tax season, work a reduced schedule during the summer and may apply for advancement opportunities. Required and Preferred Qualifications

2+ years as a Tax Professional Prior experience in a customer service, shift leader, or similar role Experience supervising or managing people Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course* Annual completion of continuing education and ability to meet all IRS and applicable state requirements Customer-centric mindset with strong communication skills Computer proficiency with MS Office Ability to work independently with minimal supervision Flexible work schedule and ability to adapt work assignments based on business needs High school diploma or equivalent Why work for us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility requirements apply) The Community You Will Join

We remain committed to building a Connected Culture — trust, care, and connections in how we work together to create an environment where everyone feels safe to bring their authentic self to work and feels they belong as part of a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Sponsored Job

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