Sunny Sky Products
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Order Processing Specialist
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Sunny Sky Products . Overview
Job Summary This position acts as a primary order processor and customer liaison by providing accurate order data processing and by resolving order-related discrepancies with our customer base to ensure that orders are processed according to policies and customer requirements. Major Job Functions
Accurately enter customer purchase orders data received through various modes Verify order details such as product, quantities, pricing, and shipping information to ensure accuracy Ensure all incoming orders are processed in a timely manner and are in line with Sunny Sky standards Develop and maintain a vast knowledge of products and services offered Provide prompt order updates and exceptional customer service on order inquiries in a professional manner Coordinate with Accounts Receivable to mitigate credit risk Work with production and distribution teams to understand order status and fulfillment times Be aware of customer trends and other considerations to provide observations and updates to the operations team Required Skills/Abilities/Education
Previous experience in high volume data entry with a large customer base Strong attention to detail and ability to maintain accuracy while working with large volumes of data in a fast-paced environment Strong problem-solving skills and the ability to adapt to changing priorities Ability to multi-task, prioritize and possess strong time management in a fast-paced environment Highly organized with excellent communication skills Knowledge with logistics; LTL, TL and freight rates Excellent customer service skills and the ability to build and maintain strong working relationships with co-workers, customers, and other departments across multiple manufacturing facilities Knowledge of Microsoft Office and other common technology platforms/tools Previous experience working in an ERP system, knowledge in SAP a plus Understanding of EDI and other methods of receiving orders HS/GED Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Beverage Manufacturing
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Order Processing Specialist
role at
Sunny Sky Products . Overview
Job Summary This position acts as a primary order processor and customer liaison by providing accurate order data processing and by resolving order-related discrepancies with our customer base to ensure that orders are processed according to policies and customer requirements. Major Job Functions
Accurately enter customer purchase orders data received through various modes Verify order details such as product, quantities, pricing, and shipping information to ensure accuracy Ensure all incoming orders are processed in a timely manner and are in line with Sunny Sky standards Develop and maintain a vast knowledge of products and services offered Provide prompt order updates and exceptional customer service on order inquiries in a professional manner Coordinate with Accounts Receivable to mitigate credit risk Work with production and distribution teams to understand order status and fulfillment times Be aware of customer trends and other considerations to provide observations and updates to the operations team Required Skills/Abilities/Education
Previous experience in high volume data entry with a large customer base Strong attention to detail and ability to maintain accuracy while working with large volumes of data in a fast-paced environment Strong problem-solving skills and the ability to adapt to changing priorities Ability to multi-task, prioritize and possess strong time management in a fast-paced environment Highly organized with excellent communication skills Knowledge with logistics; LTL, TL and freight rates Excellent customer service skills and the ability to build and maintain strong working relationships with co-workers, customers, and other departments across multiple manufacturing facilities Knowledge of Microsoft Office and other common technology platforms/tools Previous experience working in an ERP system, knowledge in SAP a plus Understanding of EDI and other methods of receiving orders HS/GED Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Beverage Manufacturing
#J-18808-Ljbffr