Dollar Tree Stores
Customer Service Associate I
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.
Responsibilities
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well‑stocked and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned
Skills and Experience
High school diploma or equivalent (preferred)
Previous customer service experience in retail, hospitality or related environment (highly preferred)
Ability to follow instructions and interpret operational documents (required)
Must be able to lift between 30 and 50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required)
Excellent customer service and relationship management skills (required)
Strong organizational and communication skills (required)
Strong problem‑solving and decision‑making skills (required)
Perks and Benefits
Employee Assistance Program
Retirement plans
Educational Assistance
Medical, pharmacy, dental, and vision insurance
And many more
Equal Opportunity Employer We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any related duties as may be required by their supervisor.
Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
#J-18808-Ljbffr
Responsibilities
Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well‑stocked and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned
Skills and Experience
High school diploma or equivalent (preferred)
Previous customer service experience in retail, hospitality or related environment (highly preferred)
Ability to follow instructions and interpret operational documents (required)
Must be able to lift between 30 and 50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required)
Excellent customer service and relationship management skills (required)
Strong organizational and communication skills (required)
Strong problem‑solving and decision‑making skills (required)
Perks and Benefits
Employee Assistance Program
Retirement plans
Educational Assistance
Medical, pharmacy, dental, and vision insurance
And many more
Equal Opportunity Employer We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any related duties as may be required by their supervisor.
Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
#J-18808-Ljbffr