TEKsystems
Overview
Job Summary We are seeking a Customer Service Representative to support sales operations by delivering exceptional customer care and sales support. This role involves managing customer expectations, processing orders via phone and email, and working extensively in Salesforce and SAP to ensure accuracy and efficiency. Responsibilities
Provide responsive and professional customer service to internal and external stakeholders Enter and manage customer orders using SAP and Salesforce Resolve customer inquiries and issues in a timely manner Collaborate with sales and operations teams to support business growth Maintain accurate records and documentation in CRM and ERP systems Ensure high levels of customer satisfaction during peak business seasons Qualifications
Experience with SAP or other ERP systems Familiarity with Salesforce or other CRM platforms Strong communication and problem-solving skills Detail-oriented with the ability to manage multiple tasks Previous customer service experience preferred Employee Value Proposition (EVP)
Career growth and rotational opportunities within customer service Competitive pay Hybrid work schedule for improved work-life balance Work Environment
Initial 2-4 weeks of onsite training Hybrid schedule: Onsite Mon/Tues/Thurs, Remote Wed/Fri Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Delavan, WI. Application Deadline
This position is anticipated to close on Oct 7, 2025. About TEKsystems
We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Job Summary We are seeking a Customer Service Representative to support sales operations by delivering exceptional customer care and sales support. This role involves managing customer expectations, processing orders via phone and email, and working extensively in Salesforce and SAP to ensure accuracy and efficiency. Responsibilities
Provide responsive and professional customer service to internal and external stakeholders Enter and manage customer orders using SAP and Salesforce Resolve customer inquiries and issues in a timely manner Collaborate with sales and operations teams to support business growth Maintain accurate records and documentation in CRM and ERP systems Ensure high levels of customer satisfaction during peak business seasons Qualifications
Experience with SAP or other ERP systems Familiarity with Salesforce or other CRM platforms Strong communication and problem-solving skills Detail-oriented with the ability to manage multiple tasks Previous customer service experience preferred Employee Value Proposition (EVP)
Career growth and rotational opportunities within customer service Competitive pay Hybrid work schedule for improved work-life balance Work Environment
Initial 2-4 weeks of onsite training Hybrid schedule: Onsite Mon/Tues/Thurs, Remote Wed/Fri Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a hybrid position in Delavan, WI. Application Deadline
This position is anticipated to close on Oct 7, 2025. About TEKsystems
We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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