Total Wine & More
Overview
As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. Responsibilities
Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs). Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. What we\'re looking for (Qualifications)
High School Diploma or equivalent preferred 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting Strong interpersonal skills and a team player mindset Experience resolving customer issues and coaching peers Familiarity with the point-of-sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends Physical Requirements
Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly May be exposed to various outdoor weather conditions throughout the workday Compensation
Base pay range: $20.67/hr - $28.94/hr This range is provided by Total Wine & More. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Benefits and Employment Details
We offer a variety of benefits, tools, and resources to support employees through our Total Rewards program including paid time off, store discounts, health care plans, 401k, college tuition assistance and more. Compensation may vary based on location and experience. The information provided indicates the general nature and level of work required and is not a comprehensive list of all responsibilities or qualifications. Benefits eligibility applies. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination. We are a Drug Free Workplace. Reasonable accommodations are available during all aspects of the employment process, including during the interview process. Job status notes
The posting may indicate an anticipated close date; actual timelines may vary.
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As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team. Responsibilities
Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs). Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. What we\'re looking for (Qualifications)
High School Diploma or equivalent preferred 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting Strong interpersonal skills and a team player mindset Experience resolving customer issues and coaching peers Familiarity with the point-of-sale systems and inventory management software Ability to work a flexible schedule as business requires, including evenings and weekends Physical Requirements
Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly May be exposed to various outdoor weather conditions throughout the workday Compensation
Base pay range: $20.67/hr - $28.94/hr This range is provided by Total Wine & More. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Benefits and Employment Details
We offer a variety of benefits, tools, and resources to support employees through our Total Rewards program including paid time off, store discounts, health care plans, 401k, college tuition assistance and more. Compensation may vary based on location and experience. The information provided indicates the general nature and level of work required and is not a comprehensive list of all responsibilities or qualifications. Benefits eligibility applies. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination. We are a Drug Free Workplace. Reasonable accommodations are available during all aspects of the employment process, including during the interview process. Job status notes
The posting may indicate an anticipated close date; actual timelines may vary.
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