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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Sarasota, Florida, United States, 34243

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Overview

Base pay range $18.00/hr - $25.00/hr This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Responsibilities

Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems and selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; uses handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them. Be an Owner: Communicates equipment, tools, and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit, safety and compliance standards; reports complaints, safety hazards, and problems with products or services; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored according to company policies. Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high-quality service, developing, influencing, and inspiring others; supports training of team members. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices. Respect the Individual: Embraces differences and creates a workplace where associates feel seen and connected; helps attract and retain talent. Act with Integrity: Maintains and promotes high standards of integrity, ethics, and compliance; models company values; holds oneself and others accountable; supports the goal of responsible business practices. Serve our Customers and Members: Delivers results while putting the customer first and makes decisions based on reliable information, balancing short- and long-term priorities. Strive for Excellence: Demonstrates curiosity, willingness to learn, calculated risk-taking, and resilience; drives continuous improvements and adapts to new technologies and skills. Minimum Qualifications

Valid state-issued drivers license. 18 years of age or older. Preferred Qualifications

Auto service industry, Retail Experience Location

Primary Location: 300 N Cattlemen Rd, Sarasota, FL 34232-6426, United States of America Additional Information

Walmart and its subsidiaries are committed to maintaining a drug-free workplace. This policy applies to all employees and aims to create a safe and productive work environment.

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