Squarespace
Squarespace is looking for a Senior Analyst to join our Marketing Analytics & Operations team, focused on CRM Measurement & Reporting. You will power our customer growth and retention strategy through analysis, measurement and reporting. The range of our outbound lifecycle marketing programs means you'll address complex questions that influence campaign effectiveness, audience strategy and outcomes.
This is a hybrid role working from our New York City headquarters (3 days per week). You will report to the Manager of our Marketing Services Analytics & Operations team.
You’ll Get To…
Partner with in-house Marketing, Data Science and Engineering teams to translate our goals into analytical requirements, solutions, and insights
Build self-service reporting tools to surface campaign results at scale and reduce time to insight and decision for CRM and its partners
Measure the holistic impact of CRM incentives and touchpoints (e.g., email, push, in-product) on acquisition, cross-sell, retention and other outcomes
Develop predictive models and analyses to shape audience strategy and improve targeting, personalization and engagement
Present recommendations to partners across several levels
Promote best practices among peers and partners
Who We’re Looking For
5+ years in an analytics or data science role supporting CRM, lifecycle or retention marketing
Experience influencing CRM strategy, planning and performance through data analysis, decision frameworks, and test-and-learn programs
Experience building dashboards and working with large datasets using SQL; knowledge of dbt
Experience applying predictive analytics (e.g., propensity modeling, clustering, lookalike audiences) for segmentation and targeting
Experience using statistical tools like Python or R
Knowledge of CRM processes, tactics (e.g., email, push, SMS, in-product) and platforms (e.g., Braze, Iterable, or Salesforce)
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
Supplemental Life and Disability Insurance plans
Fertility and adoption benefits
Headspace mindfulness app subscription
Global Employee Assistance Program
Retirement benefits with employer match
Flexible paid time off
20 weeks for parental leave and up to 12 weeks to care for an ill family member
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
8 Global Employee Resource Groups (ERGs)
Dog-friendly workplaceFree lunch and snacks
Private rooftop
Hack week twice per year
Cash Compensation Range: $105,500 - $170,200 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.
About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.
Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid
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This is a hybrid role working from our New York City headquarters (3 days per week). You will report to the Manager of our Marketing Services Analytics & Operations team.
You’ll Get To…
Partner with in-house Marketing, Data Science and Engineering teams to translate our goals into analytical requirements, solutions, and insights
Build self-service reporting tools to surface campaign results at scale and reduce time to insight and decision for CRM and its partners
Measure the holistic impact of CRM incentives and touchpoints (e.g., email, push, in-product) on acquisition, cross-sell, retention and other outcomes
Develop predictive models and analyses to shape audience strategy and improve targeting, personalization and engagement
Present recommendations to partners across several levels
Promote best practices among peers and partners
Who We’re Looking For
5+ years in an analytics or data science role supporting CRM, lifecycle or retention marketing
Experience influencing CRM strategy, planning and performance through data analysis, decision frameworks, and test-and-learn programs
Experience building dashboards and working with large datasets using SQL; knowledge of dbt
Experience applying predictive analytics (e.g., propensity modeling, clustering, lookalike audiences) for segmentation and targeting
Experience using statistical tools like Python or R
Knowledge of CRM processes, tactics (e.g., email, push, SMS, in-product) and platforms (e.g., Braze, Iterable, or Salesforce)
Benefits & Perks
A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
Supplemental Life and Disability Insurance plans
Fertility and adoption benefits
Headspace mindfulness app subscription
Global Employee Assistance Program
Retirement benefits with employer match
Flexible paid time off
20 weeks for parental leave and up to 12 weeks to care for an ill family member
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
8 Global Employee Resource Groups (ERGs)
Dog-friendly workplaceFree lunch and snacks
Private rooftop
Hack week twice per year
Cash Compensation Range: $105,500 - $170,200 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.
About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.
Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid
#J-18808-Ljbffr