Sam's Club
Join to apply for the
(USA) Tire and Battery Service Advisor
role at
Sam's Club
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $25.00/hr
Position Summary What you'll do:
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs to TBC; leads tracking and monitoring returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit, safety, and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored per policy; identifies member needs, assists with purchasing decisions, and resolves issues.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience in the TBC area, modeling high-quality service and products; develops, influences, and inspires others; supports a respectful, supportive, team-oriented environment; helps remove roadblocks and assists in training team members.
Complies with company policies, procedures, and ethics; applies related action plans using the Open Door Policy and executes business processes and practices.
Completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and partners; identifies priorities, deadlines, and expectations; communicates progress and information; identifies opportunities for improvement and adapts to change, difficulties, and feedback.
Respect the Individual: Embraces differences; fosters a workplace where associates feel seen, supported, and connected; creates opportunities for all associates to thrive and perform; works as a team and builds strong, trusting relationships; communicates with impact, energy, and positivity.
Act with Integrity: Maintains high standards of integrity, ethics, and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of improving for associates, customers, members, and the world.
Serve our Customers and Members: Delivers results with the customer first mindset; makes decisions based on reliable information and balances short- and long-term priorities.
Strive for Excellence: Demonstrates curiosity, takes calculated risks, and shows resilience; drives continuous improvements and supports others through change.
Benefits and Employment Details At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits. Benefits may include health, financial, time off, and education programs. Details depend on job classification and length of employment.
Health benefits (medical, vision, dental)
Financial benefits (401(k), stock purchase, life insurance)
Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, voting
Other benefits (short-term/long-term disability, discounts, military leave, education programs)
Live Better U is a company-paid education benefit program for full-time and part-time associates, with options from high school completion to bachelor’s degrees; Walmart provides tuition, books, and fees where eligible.
The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances.
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver’s license
18 years of age or older
Preferred Qualifications
Auto service industry or Retail experience
Locations
Main Location: 5805 Rockville Rd, Indianapolis, IN 46224-9120, United States of America
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail
Referrals increase your chances of interviewing at Sam's Club by 2x
Get notified about new Service Advisor jobs in
Indianapolis, IN .
Indianapolis, IN $28.00-$35.00 2 months ago
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(USA) Tire and Battery Service Advisor
role at
Sam's Club
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $25.00/hr
Position Summary What you'll do:
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools, and supplies needs to TBC; leads tracking and monitoring returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit, safety, and compliance standards; reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored per policy; identifies member needs, assists with purchasing decisions, and resolves issues.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience in the TBC area, modeling high-quality service and products; develops, influences, and inspires others; supports a respectful, supportive, team-oriented environment; helps remove roadblocks and assists in training team members.
Complies with company policies, procedures, and ethics; applies related action plans using the Open Door Policy and executes business processes and practices.
Completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and partners; identifies priorities, deadlines, and expectations; communicates progress and information; identifies opportunities for improvement and adapts to change, difficulties, and feedback.
Respect the Individual: Embraces differences; fosters a workplace where associates feel seen, supported, and connected; creates opportunities for all associates to thrive and perform; works as a team and builds strong, trusting relationships; communicates with impact, energy, and positivity.
Act with Integrity: Maintains high standards of integrity, ethics, and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of improving for associates, customers, members, and the world.
Serve our Customers and Members: Delivers results with the customer first mindset; makes decisions based on reliable information and balances short- and long-term priorities.
Strive for Excellence: Demonstrates curiosity, takes calculated risks, and shows resilience; drives continuous improvements and supports others through change.
Benefits and Employment Details At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits. Benefits may include health, financial, time off, and education programs. Details depend on job classification and length of employment.
Health benefits (medical, vision, dental)
Financial benefits (401(k), stock purchase, life insurance)
Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, voting
Other benefits (short-term/long-term disability, discounts, military leave, education programs)
Live Better U is a company-paid education benefit program for full-time and part-time associates, with options from high school completion to bachelor’s degrees; Walmart provides tuition, books, and fees where eligible.
The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances.
Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver’s license
18 years of age or older
Preferred Qualifications
Auto service industry or Retail experience
Locations
Main Location: 5805 Rockville Rd, Indianapolis, IN 46224-9120, United States of America
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail
Referrals increase your chances of interviewing at Sam's Club by 2x
Get notified about new Service Advisor jobs in
Indianapolis, IN .
Indianapolis, IN $28.00-$35.00 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr