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Paul Davis Restoration of Greater MSP and the Northland

Business Development Manager

Paul Davis Restoration of Greater MSP and the Northland, Owatonna, Minnesota, United States, 55060

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Benefits

401(k) 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Why Us?

At Paul Davis Restoration we’re more than a company — we’re a team, and we are a community. We believe in empowering our team members, exceeding client expectations, and delivering best-in-class service to our partners. Our success is built on a culture of innovation, collaboration, and a relentless drive to be the best in the business. If you’re ready to lead a team, redefine industry standards, and achieve career-defining success, we want to hear from you. Responsibilities

Retain, Prospect and Recruit New Strategic Business Relationships Grow and Foster relationships with strategic business accounts. Onboard and train business relationships Create Service Level Agreements with Strategic Business Relationships Takes responsibility for communicating to key accounts regarding ongoing projects Supports and assists the overall Paul Davis Team The Sales and Marketing Account Manager will be expected to take on additional responsibility over time based upon their desire, initiative & performance Face to Face activities with current and new strategic business relationships Coordinate Meetings, Lunches, and presentations to educate and probe for win/ win/ win relationships Be the Face of Paul Davis at Associations, Chamber Events, Community Events and commit to being on different committees Be the Hunter and Retainer for Sales with a strong pipeline Retain lasting relationships with key accounts to capture new revenue through new and existing relationships Create and follow Sales Budget weekly, monthly and yearly Keeps Luxor updated with all activities, accounts, companies and contacts (but not limited to) Work directly with the Vice President of Sales and Marketing Work directly with Sales and Marketing Team Work directly with the General Manager Work directly with Team Leads and Operations Teams to ensure a positive client experience. Grow the Account Relationships based on sales from prior years Set proper expectations with accounts Recruit new key accounts that align with the Paul Davis way Build, create and execute Service Level Agreements with new accounts Teach, Train and Onboard New and Existing Accounts Teach, Train and Onboard the Paul Davis Team with New Accounts Brand the Paul Davis name by being involved in Association, Chambers and the Community and being committed to boards or committees Review, Update and Manage RMS and Luxor software Find and validate key accounts needs to facilitate a 9 or 10 rating on the Net Promoter Score (NPS) based on client’s willingness to recommend us to friends and family when work is complete Supports ERTPMs and RPMs in setting proper expectations with clients Supports ERTPMs and RPMs in Obtaining (where applicable) and ensure collection of all work authorization and other documentation from clients for all services Review all documentation of onsite visits, project updates, compliance tasks, progress dates, and notes in RMS regarding key accounts Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct) Coordinates, monitors, and supervises client experience (NPS) on a project-by-project basis and as a whole over all for the account Monitors SEO, Google ad, Pay per Click, website and local service ads Support ERTPMs and RPMs in communicating and building trust throughout each project Qualifications

Associate or bachelor’s degree is desired especially in area of Sales, Marketing and Communications Experience in marketing, sales, and customer service Highly Organized and versed in prioritization of tasks CRM experience (Salesforce, Luxor, ect.) High level written and verbal communicator Deal Maker/ closer High aptitude in Microsoft office suite Dependable transportation Smart Phone Appropriate Attire Fun and Outgoing Personality Driven by Results and Growth Evaluated On

Results of New Accounts brought on by the Sales and Marketing Account Manager Relationship and Growth Penetration of active current accounts Activities in Luxor Follow up and Follow Through Commitment to entire Paul Davis Team Relationships with Vendors and Subcontractors Culture and over all attitude Skill Development Goals Performance in alignment with the job description Behaviors aligned with the Vision, Mission, Values, 10 Serving Basics and Brand Promise Hours

This is a full-time position. Hours required will vary and will often require travel to customer locations typically within a couple hour radius of the home office.

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