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Orlando Health

Departmental Quality Specialist (Core Laboratory) ORMC

Orlando Health, Orlando, Florida, us, 32885

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Departmental Quality Specialist (Core Laboratory) ORMC Position Summary: The Departmental Quality Specialist coordinates a variety of advanced and highly complex departmental-level quality activities and projects. This role will support the Core Laboratory department at ORMC. Schedule: Monday through Friday; 8:00am to 4:30pm.

Benefits

Outstanding Benefits with a 403(B) match for full and part-time employees.

Retirement Savings plan.

Paid Time Off plan.

Education Assistance programs; Tuition reimbursement, Student Loan repayment program and Preferred Education Program.

Maternity leave; 4 weeks yearly.

Among many other benefit programs. Benefits do kick in from day one!

Responsibilities

Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.

Recommends system usage improvements to enhance departmental workflow and efficiency.

Prepares the department for system upgrades or maintenance.

Performs occasional informal end user system training on various departmental specific applications.

Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.

Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user productivity improvement or departmental file-sharing.

Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject matter expert under the lead of or in conjunction with Information Services.

Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.

Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.

Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.

Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.

Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission and the College of American Pathologists.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training:

Bachelor’s degree in healthcare or related field required.

Licensure/Certification:

Hold Nationally recognized certification (MT, ASCP, CLS or NCA) by the American Society of Clinical Pathologist (ASCP) eligible.

Experience:

Five (5) years of laboratory experience.

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