(USA) Tire and Battery Service Advisor

Position Summary What you'll do Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality, demonstrating knowledge of Point of Sale systems, phone and in-person selling techniques. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them. Be an Owner: Communicates equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hand-on in the physical area, maintaining accurate inventory, audit safety and compliance standards, reporting TBC complaints, safety hazards, and problems with products, services, and work areas, completing paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures, identifying member needs, assists members with purchasing decisions, and resolves issues and concerns. Be a Talent Ambassador: Being a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented, understanding the roadblocks and assisting in training team members. Respect the Individual: Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Minimum Qualifications Valid state-issued driver's license. 18 years of age or older. Preferred Qualifications Auto service industry experience Retail Experience Primary Location 2550 Immokalee Rd, Naples, FL 34110-1410, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Benefits include: Health benefits: medical, vision, and dental coverage Financial benefits: 401(k), stock purchase, and company-paid life insurance Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U: a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities The hourly wage range for this position is $20.00 to $27.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

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