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Waste Pro USA

Office Manager - Mobile

Waste Pro USA, Spanish Fort, Alabama, us, 36577

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Office Manager - Mobile

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Waste Pro USA

Summary of Position

The Office Manager is responsible for the day-to-day administrative, customer service, and accounting functions within the office. Supervision of billing clerks, collections department, customer service department, payables, and payroll/HR functions is required. The Office Manager will assist the Regional Staff, Division Manager, Operations Manager, and Sales Manager in completing all reporting requirements.

Essential Job Functions

Manage all administrative functions in the Office.

Work with the billing clerk to ensure accurate billing of all customers in the market area.

Prepare and input monthly billing journal entries.

Manage credit processing procedures.

Oversee the customer service department, including scheduling, training, and observations of Customer Service Representatives.

Oversee the coding and processing of all payables and submit for approval.

Collaborate with the Collections department to ensure timely collection of customer accounts for cash flow.

Complete weekly accounts receivable reports and review with management to develop improvement action plans.

Ensure segregation of duties in the office.

Manage timely and accurate deposits for local payments.

Maintain professionalism in communication with customers and employees.

Prepare accurate monthly revenue projections for management review.

Reconcile disposal invoices with the Tower billing/dispatch system.

Complete and file monthly and quarterly franchise reports.

Assist in gathering, verifying, and inputting financial and statistical data for productivity reporting.

Assist in restructuring Tower reports for financial and operational analysis.

Support sales in maintaining sales contracts, including tracking expiration dates.

Support or perform Payroll and HR functions timely and accurately.

Other Responsibilities

Participate in corporation-sponsored training courses.

Stay updated on current technology used by Waste Pro USA.

Perform additional duties as assigned by the Supervisor.

Work Environment:

Office setting.

Seniority level Mid-Senior level

Employment type Full-time

Job function Administrative

Industries Utilities

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