Bank of America
Senior Business Controls Specialist - Regulatory Management Team
Bank of America, Charlotte, North Carolina, United States, 28245
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Senior Business Controls Specialist (Regulatory Management Team) This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise‑wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
The Senior Business Controls Specialist (Regulatory Management Team) will provide analytical support to Enterprise Credit (Commercial) Officers in executing internal control discipline and operational excellence related to the Fair Credit Reporting Act Center of Excellence (FCRA COE) during the underwriting/monitoring process.
Responsibilities
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Review documentation to ensure requirements are met prior to executing on credit bureau report request
Perform peer reviews to confirm compliance with policy and procedures
Communicate requirements to client team and coordinate engagement with management and partners, as needed
Required Qualifications
3-5 years of experience in risk management, compliance, underwriting or operations
Ability to execute in a production environment with a positive, energetic attitude and work independently and self‑manage multiple tasks
Familiar with underwriting platforms such as CreditCenter and GUS and document repository systems such as EDR and Squirrel
Detailed oriented and demonstrated high regard for data accuracy
Desired Qualifications
Working knowledge of the Fair Credit Reporting Act regulation and requirements for using a credit bureau report
Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance and Audit
Experience in commercial banking and credit underwriting and familiar with credit policy and procedures
Skills
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift 1st shift (United States of America)
Hours Per Week 40
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Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Senior Business Controls Specialist (Regulatory Management Team) This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise‑wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
The Senior Business Controls Specialist (Regulatory Management Team) will provide analytical support to Enterprise Credit (Commercial) Officers in executing internal control discipline and operational excellence related to the Fair Credit Reporting Act Center of Excellence (FCRA COE) during the underwriting/monitoring process.
Responsibilities
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise‑wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Review documentation to ensure requirements are met prior to executing on credit bureau report request
Perform peer reviews to confirm compliance with policy and procedures
Communicate requirements to client team and coordinate engagement with management and partners, as needed
Required Qualifications
3-5 years of experience in risk management, compliance, underwriting or operations
Ability to execute in a production environment with a positive, energetic attitude and work independently and self‑manage multiple tasks
Familiar with underwriting platforms such as CreditCenter and GUS and document repository systems such as EDR and Squirrel
Detailed oriented and demonstrated high regard for data accuracy
Desired Qualifications
Working knowledge of the Fair Credit Reporting Act regulation and requirements for using a credit bureau report
Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance and Audit
Experience in commercial banking and credit underwriting and familiar with credit policy and procedures
Skills
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift 1st shift (United States of America)
Hours Per Week 40
#J-18808-Ljbffr