CalHR
Social Worker II (Spanish Bilingual Preferred)
CalHR, Mammoth Lakes, California, United States, 93546
Social Worker II
This position is located in Mono County, CA. Job Location: Mammoth Lakes, CA. Language Requirement: Spanish bilingual preferred, but not required. Attendance: Mono County supports flexible work options that promote a healthy work‑life balance. In alignment with the County’s Remote Work Policy, eligible employees may be considered for remote arrangements when appropriate. While remote work is not guaranteed, it may be approved based on the needs of the position and department.
Job Overview Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs. Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or lead worker duties.
Supervision Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher‑level supervisor or manager.
Duties
Conduct interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services.
Perform case studies and evaluate individual and family case information to assess the safety of children and adults; determine appropriate types and methods of treatment.
Assess reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys.
Develop and carry out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assist clients and family members to develop strategies to accomplish case plan goals.
Refer clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocate on the clients' behalf for most appropriate services including enabling services.
Assist applicants and recipients in utilizing available resources.
Interpret policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility.
Make home visits in connection with casework assignments.
Prepare and maintain case records and databases; communicate decisions, timelines, recommendations and case plans to clients, families and service providers.
May testify in court.
May be assigned to specialized functions.
Participate in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence.
Receive casework consultation from professionally trained staff members.
Provide community outreach for various agency programs.
Maintain client confidentiality; perform all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
Perform related duties as assigned.
Carrying a caseload that includes cases with issues of moderate difficulty.
Provide counseling or supporting clients with complex or specialized needs; provide crisis intervention.
Provide self‑help information, education, and services; work with client and caregivers to develop and improve caregiving and independent living skills.
Obtain and evaluate policy, medical, and psychological reports.
May serve as mentor to staff, orient staff, provide training and guidance on cases.
Employment Standards – Knowledge Required
Principles and practices of organization, workload management and time management.
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling.
Phone etiquette and interview techniques.
Socio‑economic conditions and trends.
Basic principles of individual and group behavior.
Current issues in the field of social welfare.
Role and responsibilities of social workers.
Principles of interviewing and problem‑solving methodology.
Basic public welfare programs on the Federal, State, and local level.
General principles of public assistance policies and programs.
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems.
Entering and retrieving data and narratives from automated computer systems.
Basic principles and techniques of interviewing and recording of social casework.
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker.
Community organization and the social problems calling for the use of public and private community resources.
Basic principles involved in the nature, growth, and development of personality and in‑group processes.
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill.
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide.
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients.
Employment Standards – Ability Required
Understand and learn the agency programs, policies, and procedures.
Obtain facts and recognize the relevance and significance.
Organize and maintain work detail.
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others.
Communicate effectively, both orally (phone and in person) and in writing.
Analyze situations and adopt effective courses of action.
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations.
Develop skill in interviewing case recording and interpretation.
Work within a community setting and effectively use appropriate resources and services.
Maintain confidentiality in accordance with legal standards and/or county regulations.
Work effectively in emotionally charged or stressful settings/emergencies.
Operate a personal computer and other office equipment and software.
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses.
Accept and use constructive feedback.
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
Respect cultural differences.
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases.
Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures, regulations, and develop appropriate responses.
Pattern 1 – Minimum Qualification One (1) year of full‑time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county.
Pattern 2 – Minimum Qualification One (1) year of full‑time social work case management experience and 30 college semester units or 45 quarter units from an accredited college or university, including 15 semester units or 22.5 quarter units in social welfare, social/human services, sociology, or other social or behavioral science. Examples of acceptable social or behavioral science courses include anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Note:
One or more patterns of the minimum qualifications require successful completion of specific coursework. Applicants must attach transcripts to their application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
Examination Information
Training & Experience Examination – Weighted 100%.
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Eligible List Information A departmental open eligible list will be established for the County of Mono. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
Retest Period Once you have taken the examination, you may not retest for six (6) months from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916‑909‑3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
Education Documents Applicants must attach transcripts to their application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
General Information This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
Additional Information
The ability to speak, read, and write Spanish in addition to English would be an asset in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the Merit System Services bilingual proficiency examination.
A valid driver’s license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case‑by‑case basis.
Applicants for positions within the Department of Social Services are subject to a criminal history background check.
Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation at the time of hire and ensure a reinvestigation is conducted five years from the date of the previous background investigation for each employee that has access to federal tax information.
Equal Employment Opportunity The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Town of Mammoth Lakes The Town of Mammoth Lakes, with a population of approximately 7,093 is the most populated area of Mono County. The County Seat is located in picturesque Bridgeport located 360 miles north of Los Angeles and 182 miles southeast of Sacramento. Mono County, with a population of approximately 12,853, is set on the eastern slopes of California's Sierra Nevada Mountain Range. It is a rare environment of natural contrasts: soaring granite peaks and spacious desert vistas, quiet lakes, bubbling hot springs and cold mountain streams, winter snows and sunny summer skies. The County offers numerous recreational opportunities for the outdoor enthusiast.
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Job Overview Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs. Social Worker II differs from Social Worker III in that the latter is the advanced journey level, assigned the more complex cases, specialized functions and/or lead worker duties.
Supervision Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher‑level supervisor or manager.
Duties
Conduct interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services.
Perform case studies and evaluate individual and family case information to assess the safety of children and adults; determine appropriate types and methods of treatment.
Assess reports of suspected abuse; may be required to work on‑call; may provide information to law enforcement or district attorneys.
Develop and carry out culturally sensitive non‑complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assist clients and family members to develop strategies to accomplish case plan goals.
Refer clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocate on the clients' behalf for most appropriate services including enabling services.
Assist applicants and recipients in utilizing available resources.
Interpret policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility.
Make home visits in connection with casework assignments.
Prepare and maintain case records and databases; communicate decisions, timelines, recommendations and case plans to clients, families and service providers.
May testify in court.
May be assigned to specialized functions.
Participate in in‑service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence.
Receive casework consultation from professionally trained staff members.
Provide community outreach for various agency programs.
Maintain client confidentiality; perform all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
Perform related duties as assigned.
Carrying a caseload that includes cases with issues of moderate difficulty.
Provide counseling or supporting clients with complex or specialized needs; provide crisis intervention.
Provide self‑help information, education, and services; work with client and caregivers to develop and improve caregiving and independent living skills.
Obtain and evaluate policy, medical, and psychological reports.
May serve as mentor to staff, orient staff, provide training and guidance on cases.
Employment Standards – Knowledge Required
Principles and practices of organization, workload management and time management.
Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling.
Phone etiquette and interview techniques.
Socio‑economic conditions and trends.
Basic principles of individual and group behavior.
Current issues in the field of social welfare.
Role and responsibilities of social workers.
Principles of interviewing and problem‑solving methodology.
Basic public welfare programs on the Federal, State, and local level.
General principles of public assistance policies and programs.
Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems.
Entering and retrieving data and narratives from automated computer systems.
Basic principles and techniques of interviewing and recording of social casework.
Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker.
Community organization and the social problems calling for the use of public and private community resources.
Basic principles involved in the nature, growth, and development of personality and in‑group processes.
The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill.
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide.
Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients.
Employment Standards – Ability Required
Understand and learn the agency programs, policies, and procedures.
Obtain facts and recognize the relevance and significance.
Organize and maintain work detail.
Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others.
Communicate effectively, both orally (phone and in person) and in writing.
Analyze situations and adopt effective courses of action.
Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations.
Develop skill in interviewing case recording and interpretation.
Work within a community setting and effectively use appropriate resources and services.
Maintain confidentiality in accordance with legal standards and/or county regulations.
Work effectively in emotionally charged or stressful settings/emergencies.
Operate a personal computer and other office equipment and software.
Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses.
Accept and use constructive feedback.
Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
Respect cultural differences.
Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases.
Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures, regulations, and develop appropriate responses.
Pattern 1 – Minimum Qualification One (1) year of full‑time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county.
Pattern 2 – Minimum Qualification One (1) year of full‑time social work case management experience and 30 college semester units or 45 quarter units from an accredited college or university, including 15 semester units or 22.5 quarter units in social welfare, social/human services, sociology, or other social or behavioral science. Examples of acceptable social or behavioral science courses include anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.
Note:
One or more patterns of the minimum qualifications require successful completion of specific coursework. Applicants must attach transcripts to their application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
Examination Information
Training & Experience Examination – Weighted 100%.
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Eligible List Information A departmental open eligible list will be established for the County of Mono. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
Retest Period Once you have taken the examination, you may not retest for six (6) months from the established eligibility date.
Special Testing Arrangements Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916‑909‑3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
Education Documents Applicants must attach transcripts to their application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign coursework is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
General Information This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
Additional Information
The ability to speak, read, and write Spanish in addition to English would be an asset in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the Merit System Services bilingual proficiency examination.
A valid driver’s license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case‑by‑case basis.
Applicants for positions within the Department of Social Services are subject to a criminal history background check.
Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. Applicable agencies must conduct investigation at the time of hire and ensure a reinvestigation is conducted five years from the date of the previous background investigation for each employee that has access to federal tax information.
Equal Employment Opportunity The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Town of Mammoth Lakes The Town of Mammoth Lakes, with a population of approximately 7,093 is the most populated area of Mono County. The County Seat is located in picturesque Bridgeport located 360 miles north of Los Angeles and 182 miles southeast of Sacramento. Mono County, with a population of approximately 12,853, is set on the eastern slopes of California's Sierra Nevada Mountain Range. It is a rare environment of natural contrasts: soaring granite peaks and spacious desert vistas, quiet lakes, bubbling hot springs and cold mountain streams, winter snows and sunny summer skies. The County offers numerous recreational opportunities for the outdoor enthusiast.
#J-18808-Ljbffr