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North American Dental Group (NADG)

Front Desk Coordinator

North American Dental Group (NADG), Fairfield, Connecticut, us, 06828

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Front Desk Coordinator "Open Up" to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Overview We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.

Four days a week split at two locations

Fairfield office: 1476 Post Rd, Fairfield, CT 06824 (Tue/Thu)

Norwalk office: 493 Westport Ave, Norwalk, CT 06851 (Thu)

Responsibilities

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end‑of‑day reports, always keeping our patients worry‑free.

Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answers phone calls and provides information to callers; greets visitors/patients; schedules, verifies, and confirms patient appointments.

Explains procedures and/or services to patients using dental knowledge.

Presents financial policies and arrangements to patients, collects co‑payments and verifies insurance coverage as appropriate.

Tracks appointments due to no‑shows, cancellations, and late arrivals.

Qualifications

High School Diploma or equivalent (Associate's degree preferred)

1‑5 years of customer service, insurance, or dental experience preferred

Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Benefits

Health, Dental and Vision Insurance (Full‑time employees)

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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