KBR, Inc.
Mid‑Level User Engagement & Outreach Representative – KBR, Inc.
Location: Tampa, FL
Salary: $174,900.00 – $233,200.00 (full‑time)
Overview We are seeking a User Engagement and Outreach Representative to serve as a subject matter expert on innovative applications of overhead support, addressing tasks from DoD and IC communities. The role will advocate for the development and integration of new capabilities and tradecraft to support Combatant Commands and related organizations.
Key Responsibilities
Capture and prioritize user intelligence needs and requirements, addressing any gaps.
Facilitate prompt responses to intelligence requests using customer enterprise solutions.
Assist users in communicating their support needs to the Intelligence Community.
Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefings.
Engage with the Department of Defense and IC, leveraging cross‑disciplinary expertise.
Act as a liaison between forward‑placed staff and the customer, integrating fully within host organizations.
Assess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements.
Document engagements in government knowledge‑management tools and communicate user priorities to relevant customer offices.
Promote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions.
Serve as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics.
Required Qualifications
Active TS/SCI clearance with polygraph required.
Bachelor’s degree and 5 years of relevant professional experience (alternatives: HS with 10 years, Associate’s with 8 years, or Masters with 3 years).
Highly self‑motivated with strong technical and leadership background, exhibiting professionalism and tact under pressure.
Excellent verbal and written communication skills for coordinating with senior military officials and government personnel.
Deep understanding of the intelligence community, with proven experience in technical fundamentals of IC collectors, mission control, and processing.
Ability to thrive in a fast‑paced, dynamic environment while maintaining a customer‑focused approach in community forums.
Familiarity with SIGINT and GEOINT systems, including visualization and collaboration tools that enhance the utility of customer capabilities.
Desired Qualifications
Master’s degree with 8 + years of relevant professional experience.
Knowledge of electro‑optical, radar, SIGINT, communications, mission management, and mission processing systems supporting space and ground architecture.
Flexibility to handle multiple priorities and work flexible schedules as necessary.
Strong analytical, problem‑solving, and decision‑making capabilities.
Proficient communication skills and ability to serve as a trusted advisor.
Benefits KBR offers competitive lifestyle benefits, including 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. Career advancement is supported through professional training and development.
EEO Statement KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status, or any other characteristic protected by federal, state, or local law.
#J-18808-Ljbffr
Salary: $174,900.00 – $233,200.00 (full‑time)
Overview We are seeking a User Engagement and Outreach Representative to serve as a subject matter expert on innovative applications of overhead support, addressing tasks from DoD and IC communities. The role will advocate for the development and integration of new capabilities and tradecraft to support Combatant Commands and related organizations.
Key Responsibilities
Capture and prioritize user intelligence needs and requirements, addressing any gaps.
Facilitate prompt responses to intelligence requests using customer enterprise solutions.
Assist users in communicating their support needs to the Intelligence Community.
Ensure users have knowledge of and access to customer systems and services, and provide tailored training and briefings.
Engage with the Department of Defense and IC, leveraging cross‑disciplinary expertise.
Act as a liaison between forward‑placed staff and the customer, integrating fully within host organizations.
Assess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements.
Document engagements in government knowledge‑management tools and communicate user priorities to relevant customer offices.
Promote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions.
Serve as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics.
Required Qualifications
Active TS/SCI clearance with polygraph required.
Bachelor’s degree and 5 years of relevant professional experience (alternatives: HS with 10 years, Associate’s with 8 years, or Masters with 3 years).
Highly self‑motivated with strong technical and leadership background, exhibiting professionalism and tact under pressure.
Excellent verbal and written communication skills for coordinating with senior military officials and government personnel.
Deep understanding of the intelligence community, with proven experience in technical fundamentals of IC collectors, mission control, and processing.
Ability to thrive in a fast‑paced, dynamic environment while maintaining a customer‑focused approach in community forums.
Familiarity with SIGINT and GEOINT systems, including visualization and collaboration tools that enhance the utility of customer capabilities.
Desired Qualifications
Master’s degree with 8 + years of relevant professional experience.
Knowledge of electro‑optical, radar, SIGINT, communications, mission management, and mission processing systems supporting space and ground architecture.
Flexibility to handle multiple priorities and work flexible schedules as necessary.
Strong analytical, problem‑solving, and decision‑making capabilities.
Proficient communication skills and ability to serve as a trusted advisor.
Benefits KBR offers competitive lifestyle benefits, including 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. Career advancement is supported through professional training and development.
EEO Statement KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status, or any other characteristic protected by federal, state, or local law.
#J-18808-Ljbffr