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Hilton Grand Vacations

Front Desk Guest Services Clerk

Hilton Grand Vacations, Hollister, Missouri, United States, 65672

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Overview Join to apply for the

Front Desk Guest Services Clerk

role at

Hilton Grand Vacations .

Responsibilities

Greeting guests and owners on arrival.

Checking in/out guests.

Generating folios and collecting payments.

Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.

Preparing and restocking the front desk with supplies, including preparing arrival packets and area information.

Answering phones and directing calls.

Performing other duties as assigned by your leader.

What are we looking for?

Proficient English language skills.

Knowledge of Microsoft Office 365.

Ability to multi-task responsibilities and prioritize duties to meet organizational goals.

6 months of Customer Service Experience.

Open and flexible availability, including weekends and holidays.

Preferred, But Not Required

Experience as a Front Desk/Guest Services Agent.

Experience handling credit card transactions.

Background in Resort Hospitality or related industries.

Benefits On Day One

Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision

Recognition Programs and Rewards

Travel Discounts Program

Outstanding Paid Vacation Program and Paid Sick Days

Employee Assistance Program that supports your physical and mental wellbeing

401(k) program with company match

Tuition reimbursement programs

Employee Stock purchase program

Numerous learning and advancement opportunities

And more!

Benefits start on your first day of work with no waiting period. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Details

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Hospitality

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