Eye Center of Texas
Overview
Eye Center of Texas has 6 Board Certified Ophthalmologists and 8 Therapeutic Optometrists with 6 locations. Our nationally renowned physicians, combined with advanced medical technology, gives us the opportunity to offer our patients the highest caliber of care. We offer comprehensive medical and surgical care, including laser cataract surgery, LASIK, vision correction, glaucoma, retina and vitreous disease treatments and more. Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This role interviews patients/representatives to obtain demographic, financial and insurance information required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments. Responsibilities
Displays high level of professionalism and superb customer service. Obtains and reviews patient demographic and insurance information for accuracy. Verifies insurance and collects copays, coinsurance, and outstanding balances. Ensures all patient intake forms are signed and complete. Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax. Schedules appointments. Processes medical record requests per policies and procedures. Coordinates with Clinical Staff to ensure optimal patient experience. Qualifications
Education: High School Diploma or Equivalent Certificate. Minimum 2 years of experience in a medical office/health care setting. Minimum 2 years of health care insurance experience. Strong computer knowledge with a minimum typing speed of 30 WPM. Strong desire to assist others and provide excellent customer service. Highly dependable and organized with outstanding interpersonal skills. Impeccably clean, polished, professional image. Ability to learn quickly, retain training, problem solve and think independently. Preferred Skills
Understanding of medical terminology. Company Benefits
Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Location: Houston, TX Salary: $66,000 - $69,000
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Eye Center of Texas has 6 Board Certified Ophthalmologists and 8 Therapeutic Optometrists with 6 locations. Our nationally renowned physicians, combined with advanced medical technology, gives us the opportunity to offer our patients the highest caliber of care. We offer comprehensive medical and surgical care, including laser cataract surgery, LASIK, vision correction, glaucoma, retina and vitreous disease treatments and more. Position Summary
The Front Desk Associate provides exceptional patient service, both in person and over the phone. This role interviews patients/representatives to obtain demographic, financial and insurance information required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments. Responsibilities
Displays high level of professionalism and superb customer service. Obtains and reviews patient demographic and insurance information for accuracy. Verifies insurance and collects copays, coinsurance, and outstanding balances. Ensures all patient intake forms are signed and complete. Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax. Schedules appointments. Processes medical record requests per policies and procedures. Coordinates with Clinical Staff to ensure optimal patient experience. Qualifications
Education: High School Diploma or Equivalent Certificate. Minimum 2 years of experience in a medical office/health care setting. Minimum 2 years of health care insurance experience. Strong computer knowledge with a minimum typing speed of 30 WPM. Strong desire to assist others and provide excellent customer service. Highly dependable and organized with outstanding interpersonal skills. Impeccably clean, polished, professional image. Ability to learn quickly, retain training, problem solve and think independently. Preferred Skills
Understanding of medical terminology. Company Benefits
Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Location: Houston, TX Salary: $66,000 - $69,000
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