Logo
Inside Higher Ed

Receptionist - Part-Time/Mornings (Adult Learning Center)

Inside Higher Ed, Waterloo, Iowa, United States, 50702

Save Job

Receptionist – Part‑Time/Mornings (Adult Learning Center) Join to apply for the

Receptionist - Part-Time/Mornings (Adult Learning Center)

role at

Inside Higher Ed . 2 days ago Be among the first 25 applicants.

Overview The Van G Miller Adult Learning Center is looking for a part‑time Receptionist to join their team. The Adult Learning Center serves adult students who are earning their High School Equivalency Diploma, learning English, and/or receiving workforce training as Adult Education and Literacy students. We make a real‑life impact by empowering students to get the education and skills they need to thrive at work, school, home, and the community.

Our part‑time Receptionist is the first face individuals see when they walk in the door and creates a welcoming and positive start. They provide clerical support for a variety of programs, classes, events, activities, and special projects, deliver excellent customer service by phone and in person at the Welcome Desk to students, staff, volunteers, partners, and visitors. The position works primarily with Adult Education and Literacy programs (English Language Learning, High School Completion, Integrated Education and Training).

Essential Job Functions

Welcomes students and visitors to the building by greeting them, checking for appointments, and providing directions.

Serves as the building’s information desk.

Answers main telephone lines, transfers calls, takes messages, schedules appointments, provides information, directs inquiries, and monitors voicemail.

Maintains effective flow of communication and information through calendars, e‑mail, telephone messages, and record keeping.

Communicates daily with both native and non‑native English speakers in person and on the telephone.

Completes tasks using e‑mail, word processing, spreadsheets, and other applications.

Protects student and college confidentiality.

Assists instructors and administrators with office‑related needs.

Assists with AEL student registration as needed.

Assists with classroom materials distribution and inventory.

Scans documents in File Director.

Directs student and visitor questions to appropriate staff and/or departments.

Maintains knowledge of staff, programs, classes, events, and activities.

Alerts leadership team and public safety of any building issues.

Participates in campus committees as assigned.

Performs other duties as assigned.

Regular on‑campus or onsite attendance is considered essential.

Minimum Qualifications

High School Diploma or High School Equivalency Diploma.

One year of office experience, related education, or equivalent combination.

Demonstrated organization, time‑management, and verbal communication skills.

Commitment to customer service and ability to work with a wide array of staff, students, business and government officials, and the general public while projecting a positive professional image.

Proficiency with computers and with Google Suite and Microsoft Office.

Strong interpersonal communication ability.

Ability to execute organizational and departmental policies and procedures.

Ability to handle confidential/sensitive information with discretion.

Preferred Qualifications

Associate’s degree or higher.

2+ years of office experience.

Bilingual.

Working Conditions Anticipated schedule: Monday – Friday, four hours per day, from 8:00 AM – 12:30 PM unless the Adult Learning Center is closed.

Work is performed in an office or classroom setting using technology. Requires good hand‑eye coordination, visual acuity, arm, hand, and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently. Interact with students, faculty, and staff in person, by telephone and computers.

Employment Status Regular, part‑time hourly position averaging approximately 20 hours per week. Choice of retirement programs – IPERS (defined benefit) or TIAA (defined contribution) available upon hire. Employees working an average of 20 hours or more per week for one year may be eligible for additional benefits including single dental and vision insurance, FLEX plus (IRS 125) plan, and paid time off.

Wages

Wage commensurate with candidate’s education and experience.

Wage range begins at $15 / hr.

Application Procedure

Complete an online application at

https://www.hawkeyecollege.edu/employment .

Submit/upload a cover letter addressing:

Describe your experience providing customer service.

Describe your technology skills, including Google and Microsoft.

Describe experience with nontraditional students.

Submit/upload a résumé.

Submit/upload 3 professional references with at least one from a current/past supervisor.

Application deadline: Sunday, November 30, 2025.

Priority screening begins Monday, December 1, 2025.

Applications received after the priority screening date will be considered at the discretion of the college.

All application materials must be submitted by Sunday, November 30, 2025 by 11:59 PM CST.

Equal Employment Opportunity Statement Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices. It is the policy of Hawkeye Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Equity and Title IX Coordinator, Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704‑8015, 319‑296‑4405, email

equity-titleIX@hawkeyecollege.edu

or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204‑3582, Telephone: 303‑844‑5695 FAX: 303‑844‑4303, TDD 800‑877‑8339, email

OCR.Denver@ed.gov . If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.

#J-18808-Ljbffr