Equinox
Front Desk Associate – Houston
Equinox is hiring a Front Desk Associate in Houston to join our dynamic team. This position offers an exciting opportunity to support members, deliver exceptional service, and contribute to the high‑performance culture of Equinox.
About Equinox Equinox Group is a high‑growth collective of world‑class lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. We are dedicated to empowering members and employees to maximize life through fitness, health, and a culture of excellence.
Job Description
Professionally greet members and guests.
Scan membership ID’s upon entrance.
Answer phones professionally.
Respond to member questions, concerns and discrepancies.
Update members’ accounts as needed.
Maintain an orderly and clean work area.
Ability to work opening/closing/mid‑day shifts.
Ability to tour members.
Provide the highest level of customer service to members, prospective members, and guests.
Aid other departments with related tasks.
Qualifications
Minimum of 1 year in customer service or related experience.
High school diploma/GED required or equivalent work experience.
Reliable, professional, computer literate, energetic, and friendly.
Preferably interested in health, fitness, and/or sports.
Must be friendly, vibrant, and outgoing.
Must be able to effectively communicate in person, via email, and via phone.
Essential Physical Requirements
Stand for long periods, sit, walk, squat, stoop, reach, and bend above and below shoulder height.
Push, pull, and lift up to 50 lbs at a time.
Benefits
Complimentary club membership.
Perks and incentives with our products and services, including personal training, Pilates, spa, and shop.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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About Equinox Equinox Group is a high‑growth collective of world‑class lifestyle brands, including Equinox, SoulCycle, and Equinox Hotels. We are dedicated to empowering members and employees to maximize life through fitness, health, and a culture of excellence.
Job Description
Professionally greet members and guests.
Scan membership ID’s upon entrance.
Answer phones professionally.
Respond to member questions, concerns and discrepancies.
Update members’ accounts as needed.
Maintain an orderly and clean work area.
Ability to work opening/closing/mid‑day shifts.
Ability to tour members.
Provide the highest level of customer service to members, prospective members, and guests.
Aid other departments with related tasks.
Qualifications
Minimum of 1 year in customer service or related experience.
High school diploma/GED required or equivalent work experience.
Reliable, professional, computer literate, energetic, and friendly.
Preferably interested in health, fitness, and/or sports.
Must be friendly, vibrant, and outgoing.
Must be able to effectively communicate in person, via email, and via phone.
Essential Physical Requirements
Stand for long periods, sit, walk, squat, stoop, reach, and bend above and below shoulder height.
Push, pull, and lift up to 50 lbs at a time.
Benefits
Complimentary club membership.
Perks and incentives with our products and services, including personal training, Pilates, spa, and shop.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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