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SafeSplash+SwimLabs Holland

Front Desk

SafeSplash+SwimLabs Holland, Holland, Michigan, United States, 49423

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Overview

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE. At

SafeSplash , we believe swimming is a life skill. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We teach water safety and aim to build confidence in the water that translates to all parts of a swimmer’s life. Join the fastest growing swim school brand family in the nation. We are actively recruiting professionals who will uphold excellent customer experience at our schools across the nation and help our swimmers enjoy a lifetime of water safety and the joy and skill of swimming. We are invested in helping you be the best you can be in and out of the water. Position

Front Desk

– Reports to: General Manager/Manager on Duty Description

Serves clients and visitors by greeting, welcoming, and directing them; helps keep appointments on time; maintains office operations by receiving and distributing communications; maintaining supplies and equipment; and keeping the facility appearance and cleanliness. Essential Duties and Responsibilities

Welcomes visitors and clients by greeting them in person or on the telephone; answers inquiries or refers them as appropriate. Forwards information by receiving and distributing communications; collects and mails correspondence; copies information. Maintains a safe and clean reception area and lobby, including restrooms, by following procedures and regulations. Maintains client accounts by recording accurate and up-to-date information; processes client payments when necessary; schedules classes and appointments. Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales. Maintains supplies by checking stock, anticipating requirements, verifying receipts, stocking items, and delivering supplies to work stations. Prepares and tracks donations to non-profit organizations. Schedules, promotes, and participates in special events; keeps client communications updated and posted in public areas of the lobby. Adheres to employment expectations; accepts management feedback; upholds standards of all signed contracts. Contributes to team effort by accomplishing related results as needed. Updates job knowledge by participating in educational opportunities. Other Duties:

Perform other duties as assigned. Position Qualifications and Requirements

Happy and professional disposition; hospitable and caring Exceptional customer service focus; able to deliver a quality experience and handle customer escalations Strong communication skills including telephone, verbal and written communication, and listening Experience with computer scheduling software Experience using spreadsheets and word processing software (e.g., Microsoft Windows) Outstanding multi-tasking abilities; able to coordinate multiple schedules and keep instructors and customers on time Dependable and flexible schedule; some evenings and weekends required Preferred qualifications:

Swim lesson and/or competitive swimming experience; knowledge of four basic strokes, teaching curriculum, and stroke progression CPR & First Aid Certified

Uniforms

Front Desk staff are required to wear SafeSplash uniforms which include a SafeSplash t-shirt. Hours

3–30 hours per week Compensation

Commensurate with experience and skills Benefits/Perks (may vary by location)

Great Pay Flexible Schedules Work/Life Balance Compensation: $12.00 - $14.00 per hour If you’re passionate about kids or swimming, you’re at the right place. We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. We are a franchise that is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions are made by the franchisee management. Apply with Indeed (if you already have a resume on Indeed) Or apply here. Required fields First Name * Last Name * Email * Phone * Yes, Text Me! I want to get text messages for this job from SafeSplash+SwimLabs Holland. Do you have experience with scheduling software? * Please select your level of expertise with Microsoft Excel, Outlook, PowerPoint, and Word * Are you willing to work weekend shifts? * Are you available to work evening shifts during the week (Monday-Friday)? *

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