Vacatia
Overview
Now Hiring: Front Desk Associate | Join Our Resort Team!
About Us: Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire, Cold Spring Resort is a true four-season destination, offering easy access to several ski resorts in the winter, vivid landscapes during the fall's prime leaf-peeping months, and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends.
What You'll Do
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
Requirements
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Technology, Information and Internet
#J-18808-Ljbffr
About Us: Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire, Cold Spring Resort is a true four-season destination, offering easy access to several ski resorts in the winter, vivid landscapes during the fall's prime leaf-peeping months, and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends.
What You'll Do
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
Requirements
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Technology, Information and Internet
#J-18808-Ljbffr