NORTHWEST RESPIRATORY SERVICES LLC
Patient Intake Specialist
NORTHWEST RESPIRATORY SERVICES LLC, Eagan, Minnesota, United States
Job Details
Eagan, MN — Full‑time position. Education Level: None. Salary Range: $20.00–$22.00 hourly. Travel: None. Shift: Day. Category: Admin.
Position Summary Northwest Respiratory Services seeks a Patient Intake Specialist for Eagan, Minnesota. This person is the first point of contact for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. The role includes setting up orders, verifying insurance coverage, and building trust over the phone.
We look forward to seeing your application and the opportunity to speak with you further!
Responsibilities
Work with new customers to set up their initial equipment and supply orders.
Multi‑task to manage a high volume of calls and faxed orders in a timely and accurate manner.
Maintain positive relationships with internal and external customers (branch managers, nursing home staff, hospitals).
Work collaboratively with other Intake Specialists to ensure best practices are shared and the workload is completed.
Gain knowledge in respiratory equipment and interpret it to customers in a way they can understand.
Benefits
Health, Dental, and Vision Insurance
Employer‑Paid Life Insurance
Matched 401(k) Eligibility on Day One
FSA Account (Medical and/or Dependent)
Pet Insurance
Short‑Term and Long‑Term Disability
Accident, Hospital Indemnity, and Critical Illness Insurance
Qualifications
Understanding of HIPAA laws to handle confidential personal and medical information.
Ability to handle confidential and sensitive information.
Punctual and dependable with a stable work history.
Exercise good judgment on handling phone calls appropriately and empathetically.
Detail‑oriented, highly organized, and able to multitask in a fast‑paced environment.
Excellent telephone and typing skills.
EEO Statement Northwest Respiratory Services is an Equal Opportunity Employer. M/F/Vets/Disabled EOE/Minorities/Females/Veterans/Disabled.
About the Company Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.
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Position Summary Northwest Respiratory Services seeks a Patient Intake Specialist for Eagan, Minnesota. This person is the first point of contact for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. The role includes setting up orders, verifying insurance coverage, and building trust over the phone.
We look forward to seeing your application and the opportunity to speak with you further!
Responsibilities
Work with new customers to set up their initial equipment and supply orders.
Multi‑task to manage a high volume of calls and faxed orders in a timely and accurate manner.
Maintain positive relationships with internal and external customers (branch managers, nursing home staff, hospitals).
Work collaboratively with other Intake Specialists to ensure best practices are shared and the workload is completed.
Gain knowledge in respiratory equipment and interpret it to customers in a way they can understand.
Benefits
Health, Dental, and Vision Insurance
Employer‑Paid Life Insurance
Matched 401(k) Eligibility on Day One
FSA Account (Medical and/or Dependent)
Pet Insurance
Short‑Term and Long‑Term Disability
Accident, Hospital Indemnity, and Critical Illness Insurance
Qualifications
Understanding of HIPAA laws to handle confidential personal and medical information.
Ability to handle confidential and sensitive information.
Punctual and dependable with a stable work history.
Exercise good judgment on handling phone calls appropriately and empathetically.
Detail‑oriented, highly organized, and able to multitask in a fast‑paced environment.
Excellent telephone and typing skills.
EEO Statement Northwest Respiratory Services is an Equal Opportunity Employer. M/F/Vets/Disabled EOE/Minorities/Females/Veterans/Disabled.
About the Company Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.
#J-18808-Ljbffr