City of Des Plaines
Community Service Officer
City of Des Plaines
Expected starting rate:
$56,004
Salary Range:
$56,004 – $77,433
The City of Des Plaines Police Department is looking for a dedicated, community‑focused
Community Service Officer (CSO)
to play a vital role in supporting public safety. As a CSO, you’ll be more than just support staff. You’ll be an essential part of our team, assisting with traffic and parking enforcement, responding to non‑criminal service calls, and helping to ensure our daily operations run seamlessly.
If you’re someone who thrives in a fast‑paced environment, enjoys working with the public, and takes pride in making a difference in your community, we’d love to have you on our team!
Responsibilities
Support Patrol and Traffic Operations:
Assist with traffic control, investigate private property accidents, remove roadway hazards, and enforce parking regulations across the city.
Engage in Community Response:
Respond to calls for service related to abandoned vehicles, stray or injured animals, illegal dumping. Provide assistance with school crossings and pedestrian safety concerns.
Maintain Front Desk Operations:
Collect and organize report data, respond to walk‑ins and calls, process visitor access, and monitor secured areas such as the lock‑up facility.
Assist with Arrest Processing:
Support officers with the search, transport, and processing of prisoners, including inventorying personal items, conducting well‑being checks, and processing bonds and warrants.
Handle Administrative Duties:
Collect fines and fees, assist with the administrative hearing process, and complete records‑related duties as assigned.
Testify in Court:
Serve as a witness as needed in municipal or circuit court cases.
Qualifications
Education:
High school diploma or GED equivalent.
Experience & Skills:
Strong verbal and written communication skills, basic knowledge of police operations, and the ability to navigate department software systems including MS Office, CAD, LEADS, and ICLEAR.
Other Requirements:
Valid State of Illinois Class “D” driver’s license with a clean record.
CPR certification and training in defensive tactics required.
Must be able to operate a city vehicle equipped with emergency/caution lights.
No felony convictions or disqualifying criminal history.
Physical & Work Environment This role involves both office and fieldwork, including walking, standing, and occasional lifting (up to 20 lbs). Outdoor duties may expose the CSO to varying weather conditions and moderate noise levels.
Benefits
Comprehensive Healthcare:
Low‑cost medical, dental, and optical insurance for you and your family.
Generous Paid Leave:
Vacation, personal days, sick time, and paid holidays.
Retirement Benefits:
Participation in the Illinois Municipal Retirement Fund (IMRF).
Additional Financial Security:
Employer‑paid life insurance, Retirement Health Savings Account, Transportation Spending Account, 457 Deferred Compensation Plan, Roth IRA, and optional additional life insurance.
Join the City of Des Plaines and help make a difference every day through meaningful, community‑focused work.
Additional Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Public Relations
Deadline: October 31, 2025.
#J-18808-Ljbffr
Expected starting rate:
$56,004
Salary Range:
$56,004 – $77,433
The City of Des Plaines Police Department is looking for a dedicated, community‑focused
Community Service Officer (CSO)
to play a vital role in supporting public safety. As a CSO, you’ll be more than just support staff. You’ll be an essential part of our team, assisting with traffic and parking enforcement, responding to non‑criminal service calls, and helping to ensure our daily operations run seamlessly.
If you’re someone who thrives in a fast‑paced environment, enjoys working with the public, and takes pride in making a difference in your community, we’d love to have you on our team!
Responsibilities
Support Patrol and Traffic Operations:
Assist with traffic control, investigate private property accidents, remove roadway hazards, and enforce parking regulations across the city.
Engage in Community Response:
Respond to calls for service related to abandoned vehicles, stray or injured animals, illegal dumping. Provide assistance with school crossings and pedestrian safety concerns.
Maintain Front Desk Operations:
Collect and organize report data, respond to walk‑ins and calls, process visitor access, and monitor secured areas such as the lock‑up facility.
Assist with Arrest Processing:
Support officers with the search, transport, and processing of prisoners, including inventorying personal items, conducting well‑being checks, and processing bonds and warrants.
Handle Administrative Duties:
Collect fines and fees, assist with the administrative hearing process, and complete records‑related duties as assigned.
Testify in Court:
Serve as a witness as needed in municipal or circuit court cases.
Qualifications
Education:
High school diploma or GED equivalent.
Experience & Skills:
Strong verbal and written communication skills, basic knowledge of police operations, and the ability to navigate department software systems including MS Office, CAD, LEADS, and ICLEAR.
Other Requirements:
Valid State of Illinois Class “D” driver’s license with a clean record.
CPR certification and training in defensive tactics required.
Must be able to operate a city vehicle equipped with emergency/caution lights.
No felony convictions or disqualifying criminal history.
Physical & Work Environment This role involves both office and fieldwork, including walking, standing, and occasional lifting (up to 20 lbs). Outdoor duties may expose the CSO to varying weather conditions and moderate noise levels.
Benefits
Comprehensive Healthcare:
Low‑cost medical, dental, and optical insurance for you and your family.
Generous Paid Leave:
Vacation, personal days, sick time, and paid holidays.
Retirement Benefits:
Participation in the Illinois Municipal Retirement Fund (IMRF).
Additional Financial Security:
Employer‑paid life insurance, Retirement Health Savings Account, Transportation Spending Account, 457 Deferred Compensation Plan, Roth IRA, and optional additional life insurance.
Join the City of Des Plaines and help make a difference every day through meaningful, community‑focused work.
Additional Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Public Relations
Deadline: October 31, 2025.
#J-18808-Ljbffr